We focus our work on seamless eavestroughs, soffit/fascia, all types of siding and trim capping. 12 years experience with installations, fully licenced and insured for the GTA, great workers capable of handling large workloads Warranties with all of our products and installation, Free Estimates and No Deposits. We are dedicated read more...
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The day after posting a bad review on this site Rockwell Aluminum showed up to fix a piece of fascia that had almost ripped completely off in a wind storm (it was banging against our steel roof for 12 days since that time) and the eavestrough on one side of our house that was coming loose. There had been a lot of telephone messages left (on my part) but no resolution, a lot of stress, aggravation and lost sleep. However, as they did eventually come to fix it I am updating my initial review. I wish I had posted my initial review sooner, as this was what prompted the visit from the company last Friday.
I am still not sure why the initial (quoted) 'three day' job took four months, even if my house was 'hard to work on'; for this reason and the recent issues I have had, I am sorry to say that I cannot give them a glowing review; the company could work towards better communication with their clients, and within the company.
The 'average' rating for cleanliness is due to the fact that we constantly had to check around our property after we got home from work, over a four month period, to look for bits of sharp metal and nails/screws as we have dogs and never knew when anyone was showing up to work on our house. If the job stayed within or near the quoted time frame it would not have been so bad.
The end result does look very nice and I appreciate the fact that they stood by their warranty.
I remember this house vividly and recall these customers to be very good and understanding people. When dealing with houses that are very old in structure, wood is not always straight when eavestroughs are put on. This is why there was a small gap in the eave and fascia. Another problem was that the roofer did not add a dripedge and the metal roof was short of making the water go to the eave. We had to take extra time and put this extra piece in all around the house. The house may sound smaller but it happens to be 3 1/2 stories and is literally 3ft away from the neighbour's house which makes the process of access a lot harder.
We did repair the fascia that blew off in the "windstorm" to make the customer happy. To my recollection, it was done within two weeks.
Sorry for the inconvenience but hopefully the issued is fully resolved.
We are a Renovation Company...Northern Edge Construction
We have been using Rockwell Aluminum for over a year on many of our projects.
Mike and Mark are very easy to work with, always stay true to their Quotes, show up when they say they will show up, they get in and out....and do amazing work.
IF we have any issues or the client wants something changed or altered, they come right back and take care of it.
I would highly recommend Rockwell Aluminum
I was initially very pleased with the service, the work was done at the quoted price which was great. They were both really friendly.
You can see in the pictures that their workmanship speaks for its self. After 7 months of this siding up a wind storm has ripped of a section of my new siding.
I was told that " The thing is the way your home was built it only had the exterior stud board and dry wall on the outside. That's the reason it came off the first time because it was nailed to drywall not plywood. When we took it down we did our best to hit the stud boards. We can repair it one time but it may come down again unless the dry wall is replaced with plywood."
This was NOT discussed prior to work starting nor did the estimate include any drywall removal. Now I'm left with it looking almost exactly the way it was before the work started.
I would not recommend these guys to anyone.
Rockwell Aluminum Installations has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Rockwell Aluminum Installations may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2004|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Seamless eavestroughs or gutters are essential to lead water away from your home. Downspouts need to be in good working order to provide water flow.
Choosing the right type of caulking for the job is critical for keeping water out. Good caulking will protect windows and doors from moisture and drafts.
We focus our work on seamless eavestroughs, soffit/fascia, all types of siding and trim capping.
12 years experience with installations, fully licenced and insured for the GTA, great workers capable of handling large workloads
Warranties with all of our products and installation, Free Estimates and No Deposits. We are dedicated to providing exceeding levels of quality products and service. Our work is guaranteed to our clients due to our confidence in our expertise. We are committed to oversee every project to the end to ensure quality workmanship.
|Main contact(s)||Mark Clouthier , Mike|
|Alternate Phone Numbers||647-989-6842,|
|Listed with TrustedPros since:||2011|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by Rockwell Aluminum Installations may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Rockwell Aluminum Installations to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.