Roof - Strip old shingles, replace plywood, reshingle.
The job occurred in the summer of 2004. His pricing was on the higher end of 5 estimates, however I was sold on his stated experience and his 10 year warranty on labour and he was recommended by a friend. Initially, he and his crew showed up on time. However, final touch ups were completed months later, and I had to clean up a mess left in my Garage (I waited for months, they never came back when they said, and I could not use my garage!).
Garage door was left out of line, I had to have it fixed and deducted the cost from my final payment.
In the following winter, squirrels got into the roof under the shingles. It took over a year for it to be fixed (many disrupted sleeps as it was right above the master bedroom), and I was charged extra despite many no shows and a written 10 year guarantee.
Since 2007, I have had major water damage in my kitchen from the roof. Despite frequent promises, Mike has not completed the repair and more recently does not show up (with no courtesy call or explanation), despite asking me to be available and have the area prepared for him - a complete waste of time and not very nice. Even though he has admitted to the problem and knows how to fix it, he has yet to honour his promises or warranty. This delayed my kitchen renovation for several months initially and since has resulted in significant interior damage and additional costs to me.
Nice enough guy but not very professional or reliable. Apart from his initial polite manner, dealing with this company has been a nightmare. He does not appear to take client servicing very seriously and there does not seem to be any value in his warranty. By the way, I found roofing nails for several years around the property in gardens and the like. Feel free to contact me with any questions.