"Royal Home Improvements is family owned and operated, and a trusted residential renovating contractor company, established in 1969. We offer home renovation and improvement services in Toronto and surrounding areas. We have a staff of professionals who have the required knowledge about the industry. Being in business for almost 50 years we hav read more...
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We recently had Royal Home renovate our bathroom. Although it took longer to get underway than we’d hoped, we were always able to get updates when we asked. Once it began, the crews worked diligently to get it done as they knew it was our only full bathroom. The quality of their work was top notch and they made sure to leave everything clean and tidy at the end of each day.
My team from Royal Home Improvement were meticulous, offered helpful suggestions when needed, worked around any delays and were in good communication and very pleasant. They cleaned up each day, and there was also good supervision from the office. I was delighted with the results.
We decided on Royal Home Improvements for our major renovation project for a number of reasons, trust being foremost, especially given the climate of questionable operators in the home renovation field. John, Keith and the crew assigned to the project, George and his team, were friendly, courteous and knowledgeable. Royal’s suggestions, particularly using one of their recommended interior designers made a world of difference. We were very pleased with Royal’s workmanship as well as their promised timing of completion. We would be remiss if we did not mention the fact that several minor changes/suggestions we had made during the renovations were at no additional cost. Our experience with Royal Home Improvements was nothing but positive.
- Mary & Greg
In the Spring of 2017 my bathrooms were renovated by your company. The workmanship was excellent & the tradesmen were courteous & efficient I am very pleased with the results & would recommend your company without hesitation. The project manager John Paty was very helpful, knowledgeable & generally made the job run as smoothly as possible.
J Wong, Newmarket.
Royal Home Improvements was the only company that would provide an estimate for the purpose of allowing me to evaluate if I purposed a home without a finished basement or without a basement apartment what ball park would I be looking at in r to evaluate if a move from my present home would even be a good idea to make a move to another home. The estimate would have to be a high ball and they would not be expected to stay in those parameters of curse but all other renovators were not interested in taking the time under such conditions. So we started our relationship there. Later we got a estimate from them after we purchased a new property and we are 95% finished. I wanted to write this review now because I have been so happy with all the work that went into my basement and other small touch ups upstairs. The crew that worked here was amazingly skilled and quick. They were also very respectful and personable. Paul attended all emails and calls and was always quick to reply and resolved any changes, challenges and new requests. I have never experienced such effective and efficient people from design to billing and to finished product. I would and recommend them to friends and family. Especially seniors and or extended family homes.
My wife and I are very satisfied with the end result of our renovations. The Project Manager Lupo Cinco made this a positive experience. He was fair and attentive to any issues that arose during construction. I would use them again if the situation presented itself.
This company is nothing more than a "booking agent" they have no contractors on staff, all the contractors are sub-contracted to Royal. Royal promises to assign a project manager to each project, this did not happen in our case and the job which should have taken 5 days at most took almost 3 months to complete. I have complained to Royal several times even sending a detailed timeline of the job but Mr. Napalitano refuses to answer, once they have their money they do not care.
The overall job done by the sub-contractor, Cinco Home Improvements, was acceptable but a summer spent wasting time waiting for contractors to come and being completely frustrated dealing with Royal was unacceptable.
We can only say "Beware of "booking agent" home improvement companies such as Royal, they are middle men at best". Deal with a reliable contractor not a sub-contractor.
We were very pleased with the work done, from the initial contact and estimate phase, that included suggestions on how the finished product could be designed for best appearance; through to the quality of the work and the speed with which the job was completed. We were particularly impressed by the father and son team that did the work on behalf of Royal.
We used Royal Home Improvements for a complete bathroom and laundry room renovation. We made the choices regarding materials and they handled all the acquisitions before commencing work. They were very professional, courteous, punctual and efficient. We liked their project based approach and reasonable payment terms based on deliverables at various stages of the work. Some minor details were adjusted in short order to our satisfaction after completion. Their quotes compared favourably to other large local contractors. Cleaned up properly after every day's work. Very satisfied overall with this company.
Royal Home Improvements has a TrustScore™ of 3.5. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 13 |
Approved | 4 | 13 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1969 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Awnings, Basement Lowering, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drywalling, Electrical, Energy Inspections, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Theaters, Hot Tubs, House Cleaning, Insulation, Interior Design, Irrigation Systems, Land Clearing, Landscaping, Lawn Care, Masonry, Mold Removal, Non Slip Treatments, Painting, Paving, Plastering, Plumbing, Power Washing, Roofing, Sewer Services, Shed Construction, Siding, Skylights, Stonework, Stucco, Sunrooms, Tiling, Wallpapering, Waterproofing, Window Treatment, Windows and Doors, Wrought Iron
"Royal Home Improvements is family owned and operated, and a trusted residential renovating contractor company, established in 1969. We offer home renovation and improvement services in Toronto and surrounding areas. We have a staff of professionals who have the required knowledge about the industry. Being in business for almost 50 years we have complete knowledge when it comes to the ins and outs of older homes and bring efficiency to an industry commonly known for delays. Our team of experts makes sure that every project we take is completed on time and on budget.
At Royal Home Improvements we offer services including Interior renovations, exterior renovations, designing and building. We offer free estimates so customers can get the best services possible within their budget. Also, we are a fixed priced contractor so you don't need to worry about extra costs at the time of project completion. We offer a minimum 2 year guarantee on all workmanship and a minimum 5 year guarantee on all structural work.
Royal Home Improvements are proud winners of a Homestars Best of 13 award. This was achieved by the amount of positive reviews posted throughout the year on Homestars by our valuable clients. For more info about our services or questions call us at: (416) 236 4400, or send us an email.
Main contact(s) | Paul Napolitano |
Affiliations or other locations: | Royal Home Improvements / Mississauga |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1969 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Royal Home Improvements to request licensing info. |
Insurance information | Contact Royal Home Improvements to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.