Paul Napolitano and his Project Manager(s) modernized our home, first by listening extremely well to what we wanted to accomplish and then by offering suggestions, options and new ideas. They considered everything we said and outlined proposals with exceptional customer service skills.
The skilled trades persons from Royal Home Improvements have done remarkable work. Everything was completed according to specifics and code. We could choose from various options, colours, brand names and quality raw materials that evolved into favourable results. Office staff were attentive; challenges were overcome and resolved in a timely manner.
I would recommend RHI if you're in the market for planning a home renovation. You should definitely consider RHI - Royal Home Improvements because you will have a place you can call home for many years into the future. The staff are personable, friendly, respectful and courteous. They are trusted professionals you can depend on to meet/exceed your goals.
We went with Royal and are very happy with the work they did. They added an addition to our home and updated a number of features both inside and out. We were impressed with all the workers; from the planner to the last finish trim carpenters, and how flawlessly everything was handled. They were very professional, answered all our questions, and everything worked out very well, on time and budget. My husband and I both would use RHI again and comfortably refer RHI to friends for their home improvement needs.
Our renovation was the absolute worst contractor experience by far after decades of various homes and projects . Commitments were made and broken repeatedly. The original time promise of six weeks, actually took six months. We couldn't get a return call to our messages for a two month stretch. There was awful communication between the company and the sub-trades. The cabinetry workmanship is amateurish. I used the experience as inspiration for a presentation I made in my industry on "how not to do business".
Royal Home Improvements has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1969|
|Member of TrustedPros Since||2010|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Awnings, Basement Lowering, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drywalling, Electrical, Energy Inspections, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Theaters, Hot Tubs, House Cleaning, Insulation, Interior Design, Irrigation Systems, Land Clearing, Landscaping, Lawn Care, Masonry, Mold Removal, Non Slip Treatments, Painting, Paving, Plastering, Plumbing, Power Washing, Roofing, Sewer Services, Shed Construction, Siding, Skylights, Stonework, Stucco, Sunrooms, Tiling, Wallpapering, Waterproofing, Window Treatment, Windows and Doors, Wrought Iron
|Main contact(s):||Scott Stewart , John Napolitano|
|Alternate Phone Numbers:||416-402-4843,|
|Listed with TrustedPros since:||2010|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Licensing information:||Contact Royal Home Improvements to request licensing info.|
|Insurance information:||Contact Royal Home Improvements to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.