This Brampton area renovation contractor is rated 1.0 from 1 review. Services offered include kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
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I was recently the victim of a scam by Malik from Royal Pak Kitchen.
Below is the complaint letter, BEWARE of this company
It has come to our attention your performance on our kitchen renovation project has deteriorated to a level that is no longer acceptable nor tolerable.
This poor performance issue has resulted in creating many other problems on the project including:
- improper measurements from your side causing the fridge to not open fully and bump into the wall
- you already scratched the fridge and oven during installation
- the dishwasher has a dent from your installation and is missing its bottom cover that you were responsible to install properly as part of the contract
- cabinet doors not installed properly and scratched in many areas
- large gaps between the cabinets that allow for dust/dirt/insects to easily enter into the cabinets
- holes in the wall that you tried to hide by painting yet the paint made them even more obvious
- a non-useful kitchen island that should have had a seating area as discussed and currently no way to sit as your knees will bump into the wood
- backsplash dirty and needs serious cleaning and scrubbing that we are not supposed to do
- the use of very cheap material so you can save, even though you were paid $25k +HST and yet the estimated cost of the current kitchen does not exceed $15k based on a contractor quote
- all countertops dirty and dusty and need deep vacuuming/cleaning
- a whole tile of backsplash is not glued on properly and can cause serious injury
- floor tiles missing due to the storage demolition that you promised to fix as part of the job
- some cabinets are not even fully installed yet and that means the whole kitchen is useless at the moment
- baseboards missing from walls
- garbage and sharp objects left everywhere in the house, from living room to garage to backyard, that I had to clean personally to avoid any harm or injury to my kids
Despite having already expressed our concerns to you regarding these performance issues, there has not been any attempt on your part to improve your performance. Rather, I was faced with rude replies, threats, and hanging up the phone on me.
Please be made fully aware that if this action is taken, it will be done at your expense. We will also hold you liable for any other costs we incur as a direct result of the delays and problems that your lack of performance caused.
In addition, you denied to provide me with the proper invoice and you have charged me the HST, and this is something that my accountant will report to the CRA immediately.
Sufficient data is not available to establish a TrustScore for Royalpak Kitchen. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Royalpak Kitchen to inquire about their full list of services.
This Brampton area renovation contractor is rated 1.0 from 1 review. Services offered include kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.