Depending on your company's needs, We offer office building cleaning, Residential cleaning, Commercial cleaning and Move-out/Move-in cleaning. We can also provide the services of cleaning that the customer wants. - Emergency Clean-up - Disposing trash - Vacuuming and mopping - Construction Clean - up - Sweeping debris - Washing read more...
Saab Cleaning began operations in 2011 and has received 1 reviews for an overall customer rating of 1.3. The average rating for businesses providing similar services in the Edmonton area is 3.1. Write a review
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1.3
Beware of this company!
During a period of DIY construction work on our roof at the same time as having sick kids, out we just did not have time to clean for three weeks straight. To finally get things on track again, we hired Saab cleaning for a total of 7 hours of cleaning (2 x 3.5 hours) for a 800 sq ft. house. That is more than twice as long as it normally takes cleaners to do the job, but we thought the extra time was realistic given the condition of the house.
We told the kids that we would finally be able to spend time with them, and planned a waffle morning with friends.
First, Saab cleaning arrived 45 min late without giving us any notice. Our friends (with kids too) were getting more and more hungry. Then only one cleaner came to the door. She kept claiming that the man in the car would also clean, but kept talking in singular (I’m not so good at that – I can do that). Then she wanted more time than the 7 hours (at 190$ total) since “I cannot do this in 3.5 hrsâ€. When I said that no, she probably could not, but two people should be able to, which was what we were paying for, she was very vague. When we asked to talk to the man his story was suddenly a different one from what Rose had said, in that he suddenly was not the one cleaning but another girl would join in one hr, two at the most (!?!)
In the end we said that no, we would not go over the 190$, but asked them to please do as good a job as they could in the 2 x 3.5 hours that we had hired them for and that we had agreed on. At they point they just walked out on us. If we would not keep piling up the cash over the agreed amount, they would not do the work. We found this whole thing highly suspicious.
We then had to clean the house ourselves, letting down our kids as well as our friends. Needless to say, we as totally impractical academics managed to do a decent job of it in less than the 7 hrs, including work we had not asked Rose to do. If this company could not clean such a small house in this timeframe, they must be incredibly slow and/or unprofessional. My gut feeling is instead that they wanted the pay of two people for the work of one, and a Blanco check to boot so they just could keep charging us.
This is bordering to fraudulent. Beware of this company.
Karen wanted us to clean 4 bedroom and a basement in 3.5 hours and pay $190.00 with tax inclusive. Her house needed more work. Clean a stove, dust, vacuum and mob. I told her 3.5 hours was not going to be enough, but she would not listen. I was there with a gentleman to clean up the place. This had an appointment somewhere so I just wanted her to know that someone would come and relieve her. But Karen started raining insults on us. I release that she would not pay us if we finish her work. So I told her, I am sorry we can not clean her house and we left.
I think not doing the job was the best option. She was not nice at all.
Thanks
Rose
Saab Cleaning has a TrustScore™ of 1.1. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 1 |
| Approved | 0 | 1 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 1.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | No |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2011 |
| Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Depending on your company's needs, We offer office building cleaning, Residential cleaning, Commercial cleaning and Move-out/Move-in cleaning. We can also provide the services of cleaning that the customer wants.
- Emergency Clean-up
- Disposing trash
- Vacuuming and mopping
- Construction Clean - up
- Sweeping debris
- Washing interior windows
- Cleaning and dusting desktops
- Maintaining bathrooms (e.g. mopping floors, scrubbing the sinks and stalls)
| Main contact(s) | Rose Ausman |
| Alternate Phone Numbers | 7802002917, |
| Listed with TrustedPros since: | 2011 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | No |
| Year established | 2011 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Licensing information available upon request |
| Insurance information | Contact Saab Cleaning to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
