Ideal Tile & Carpet Hardwood Flooring - Scarborough deals with creating great residential and commercial spaces. We have been in this business for the past fourteen years, and currently own fourteen locations across Canada. We sell and install carpet (ie. residential, commercial), laminate, hardwood (ie. engineered, maple, read more...
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December 2010 I researched new flooring for my condo. As a single parent value and durability were key. I went to several stores and was advised pretty much the same thing, that I would have to go with laminate in my condo in order to avoid the discolouration caused by the intense sunlight from the floor to ceiling windows. I was told that discolouration would not happen with laminate. I opted to purchase what was sold me as “high end laminate with a 30 year warranty†by a local flooring retailer. A 13.3mm thick product made by Canadian Standard, Colour Name: Bolivian Rosewood. I was told it would last for years – within four months I noticed that it was turning white! A few boards at first but now every room is affected. The stunning dark colour is faded, patchy and looks like it is covered in white dust (picture attached) ! I notified the store in April 2011 and have been fighting a losing battle ever since.
I am so very frustrated I don’t know what else to do. My floors are a mess and I am being ignored. I have called the store repeatedly, then was told to call the importer who wouldn’t return my calls for months. When I finally did manage to have the importer over to my condo to have a look (June 2011) and see for himself nothing happened. He acknowledged the problem and said he would look into it. I have left messages, gone into the store, sent emails, sent more pictures – nothing is happening. My last conversation with the store manager, Victor, ended with him telling me that they “just sell it (the laminate)â€â€¦â€it’s up to the importer now…we are just being nice to you by talking to youâ€! Unbelievable!
Scarborough - Ideal Tile & Carpet Hardwood Flooring has a TrustScore™ of 1.3. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
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Alarm Systems, Appliance Repairs, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Concrete Work, Countertops, Decks, Drywalling, Electrical, Fencing, Fireplaces, Floor Heating, General Contracting, Handyman Services, Home Restoration, Kitchen Renovations, Painting, Plumbing, Stonework, Tiling, Window Treatment
Ideal Tile & Carpet Hardwood Flooring - Scarborough deals with creating great residential and commercial spaces. We have been in this business for the past fourteen years, and currently own fourteen locations across Canada. We sell and install carpet (ie. residential, commercial), laminate, hardwood (ie. engineered, maple, solid oak), tile (ie. ceramic, porcelain, granite, marble), custom-made staircases, custom-made kitchen countertops and cabinets, and more. We have provided our services to various customers including, but not limited to Bridle Town Condominiums, Queen s Palace Banquet Hall, and Mc Donald s; references can be provided upon request. Ideal Tile & Carpet Hardwood Flooring - Scarborough offers excellence in quality, design, service, and value.
Main contact(s) | Sri Tharma |
Listed with TrustedPros since: | 2009 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2006 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.