Set it Straight Tile and Stone has been servicing the commercial and residential communities in Winnipeg and surrounding areas since 2010. With over 12 years of experience in the industry we pride ourselves on being a reliable company that strives to provide our clientele with beautiful high quality tile and stone products and installation. Tiling mater read more...
I have used Andrew numerous time on my projects and have found him to be knowledgeable and customer friendly. I would recommend him for this type of work as well as for floor tile installations.
Super arrogant, rude, obnoxious, full of excuses and projects his blame of poor work to quality of tiles of the customer not doing something right. Was refereed by a friend who i guess doesn't really pay attention to the quality of work this so call PRO does.
To start it off, it took Andrew around a month to get started after he had already been given a 2500$ deposit to begin. Once he began I noticed he was a very sloppy worker and super lazy. He would show up and do 20 - 45 minutes of work and leave, I think part of it is because he doesn't have a drivers license so he would have to depend on people to drive him job to job. While at different stages I would question him about certain things that didn't look right, Andrew would then freak out and start swearing and get super defensive.
For example, he applied the tile directly to the ply wood floor without any underlayment, he assured me though that it was fine and no cracks would appear, i already have some cracks forming and it has been a little over a month since he walked off the job 95% complete. I gave him the deposit end of October 2014 and he was yet to have it all completed by mid February.
Closer to the end of him just completely walking off he started sending some guy that clearly has very little experience tiling and grouting because the job he did was extremely sloppy and the grout could have been applied better by someone with zero experience. He would constantly complain about money, by January i had paid him in full, that's my fault because i trusted my friend when he said he was good, i should have trusted my gut.
I think the worst thing about this guy is his attitude towards the customer and the fact that he clearly can't afford to change his wet saw blade. He put up so many chipped tiles and then told said to silicone them to hide the chips, which he told me to do MYSELF. I will attach the screen shots of the text messages between us just so you can see what this guy is about. I could go on for another hour about this guy and why to not use him but ill let the pictures talk for me.
Set it Straight Tile and Stone has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2010|
|Member of TrustedPros Since||2013|
Set it Straight Tile and Stone has been servicing the commercial and residential communities in Winnipeg and surrounding areas since 2010. With over 12 years of experience in the industry we pride ourselves on being a reliable company that strives to provide our clientele with beautiful high quality tile and stone products and installation.
Tiling materials such as glass, ceramic, stone, marble, granite, porcelain, or slate are easy to maintain and offer a natural, durable and versatile way to add an element of beauty to any room.
Our tiling services include, flooring and in floor heating, walls (including feature walls), kitchens and backsplashes, bathrooms and showers, pools, fireplaces, steps and much more. We also offer original ideas for any project including creative tile patterns.
Contact us today to book your estimate for your next tile or stone project!
|Main contact(s):||Andrew Whitman|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Set it Straight Tile and Stone to request licensing info.|
|Insurance information:||Insurance information available upon request|