This Saskatoon area house cleaning company is rated 3.1 from 4 reviews with a TrustScore of 2.0. Services offered include house cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
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I hired this company and was very happy at first with the cleaning every 2 weeks. At times I contacted the company to state I was not happy about the scum around the tub, taps, flours, or after a change in the cleaning staff. It was obvious. Things would improve for a period, then would go down hill. The check list was there at the end of each clean, at times it did not even have the scrubbing of the flours ticked off. Once I questioned this, I was then told yes the flours were scrubbed! Were they really??? Did the company even do checks on a regular basis to see that things were getting done properly? I do not think so as it seemed it was hard to tell whether a clean was done or not at times. My final straw was when I requested extra help to do a thorough clean. A staff member showed up. When I said we would need to do a thorough clean of bathrooms, windows, flours. The member left saying I needed to talk to the company. Was the cleaner not there to do a clean??? I tried calling the company many times. No response until late that afternoon. By that time I was done with this company!!!
Agree with the above review completely! Poor poor job cleaning. No scrubbing, nothing is thorough. Several times I've offered to pay for extra time and they say no there is enough time. No accessories wiped in the bathrooms after specifically requesting, base of the toilet is filthy, never cleaned. After a few months of nothing getting wiped properly I need to use vinegar to break down the build-up around faucets. I am very unhappy with this service. Their rates are reasonable, but only if you're ok with sloppy work.
I did not use my real name as I am still using this service until I find a new one that has good reviews.
Never had a client named Patricia - so thanks for the fake review!
They can't clean! Everything is done in matter that is laughable. Toilets are cleaned by spraying and putting cleaner fluid in the bowl, no scrubbing or wiping. Do not expect them to be on their knees to clean the shower tray or bathtub-soap scum stays, nothing is clean. If you complain its useless, they are just dumping you. Shana never shows up and promises the blue from the sky if you talk to her first. She is just interested in raising her kids a comfortable way and doing it by using your money. She is never taking a wipe in her hand anymore, but pretends she will-don't trust her. She never follows up on her staff, so if the staff just sit and listen to music and hang out in your home and do a terrible job she wouldn't know, she is NEVER coming by to check but is confident they are doing a great job. Her check list are a farce that should make you feel good. Absolute awful cleaning, terrible management and ridiculous charge and customer service for a job not done. Stay away and never use them. They need to go out of business and stop screwing customers.
Shana's Cleaning Service has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Saskatoon and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 4 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Shana's Cleaning Service may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Saskatoon area house cleaning company is rated 3.1 from 4 reviews with a TrustScore of 2.0. Services offered include house cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Shana Rushing |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | I don't want to be any part of your website The people commenting are past employees who are trying to give my business a bad name. Maybe check with the owner of a company for letting these losers post. |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Services listed by Shana's Cleaning Service may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Shana's Cleaning Service to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.