Sierra Lane Construction Ltd.

We had a good working relations with Sierra Lane. Working in a hotel requires flexibility on schedules. We had no problem scheduling work with them. I am happy with the quality of their work and they are willing to correct any workmanship issue on the the projects.

Sierra Lane Construction did a fabulous job on my project at Windermere in Edmonton. I am a Outsourced Construction Project Manager for Major Global retail/restaurant chains and have many challenges with General Contractors which Sierra Lane exceeded on this project. The project was a rebranding and Benson with his team came in on schedule, performed with high quality and on budget. I am impressed to see such pride and partnership for success.

I hired Benson and Darrell to build my house from blue print. I will not go into great detail as the previous reviewers said it all. Completely incompetent. I fired them and refused to pay the balance due.

Do not for any reason do business with these con-men.

We had hired on Sierra Lane Contracting to perform extensive renovations on our store, both inside and out. From the very beginning of the project, lack of proper supervision on site, inexperience, terrible communication and a general lack of commitment to quality have ultimately resulted in a lacklustre product, and more importantly in tens of thousands of dollars worth of repairs to be done in the first year since the work was done, except this is a company that does not honor its warranty agreement! Despite several phone calls and emails from us requesting that they address the warranty issues, they have avoided us, especially since their poor workmanship have resulted in a massive flood in our store, which contributed to hurt staff and ruined inventory. We certainly know why they have not returned our phone calls, and we hope you do too. Save your money and spend it on a real contractor with the proper experience and staff, we certainly have and the difference is night and day, we can't say how much easier it has been to work with companies based on excellence.

I was supposed to get new shingles from Sierra Lane Construction on Monday, April 26, 2011. A guy named Benson was supposed to come to my house Friday, April 22, 2011 to show me samples of shingles so I could select one. He did not show up. I went out of town over the Easter weekend, at which point my brother in law (who is a general contractor) told me he had a cancellation and would be able to do my shingles for much cheaper than Sierra Lane quoted me. I decided to call Benson when I got home to tell him I had decided not to use him (partly because he hadn't shown up when he said he would to show me shingle samples and partly because I could save A LOT of money by using my brother in law). When I got home late Sunday evening (April 25), I tripped on something going up my front stairs and I realized it was a shingle. There were shingles and old roofing nails everywhere--front lawn, back lawn, and front and back decks. I was angry because I tripped on a shingle on my own stairs and I have two small dogs that were at risk of getting hurt from the nails. I was in shock--Benson had sent a contractor to my house on Easter Sunday when I wasn't home without confirming with me that it was ok or that I still wanted to go ahead with the job AND before I had even seen shingle samples. All that was now on my roof was roofing paper. I called Benson and left a message that told him I was not happy and that he had done unauthorized work on my home after not bothering to show up to show me shingle samples. Benson showed up on Monday, April 26 and expected to continue with his work. I told him I was not going to use him for new shingles because I didn't want to work with someone I did not trust. Starting the work when I wasn't home and leaving me with no shingles felt to me like he was forcing me to use him as a contractor. Benson charged me almost $1200 for one day of work--he said he had to pay the subcontractor for the labor and for materials used (roof paper and cheap ice shield). I ended up giving him a cheque that day so that he would get off my property. His subcontractor was already on site with his shingles and his crew and begged me to let him do the roof, so I had my brother in law come to supervise his work. I went to pay the subcontractor and found out Benson had not paid him for labor for that Sunday he removed my shingles OR for the materials the subcontractor used. I stopped payment on the cheque I gave Benson but ultimately had to pay him because he sent the bill to a collection agency. It wasn't worth it to me to fight with a dishonest contractor who was trying to ruin my credit for not paying him. The fact of the matter is that Benson started a job on my house that he was not authorized by me to do and he was paid over $1000 for materials he didn't buy and for work that he did not pay his sub for. I would NOT recommend that Sierra Lane Construction be touted as an honest and reliable company on handycanadian.com. I have since heard that Benson has a habit of not paying his subcontractors and has had extensive difficulty with customers in Edmonton to the point that he declared bankruptcy with his last company and started up Sierra Lane Construction. I have been renovating my house from top to bottom over the past 16 months and I've been fortunate that most of my contractor experiences have been very positive. Unfortunately, my experience with Sierra Lane Construction was terrible. I hope that others can avoid this headache by choosing not to work with Sierra Lane Construction.