This Ancaster area cabinet maker is rated 1.3 from 3 reviews with a TrustScore of 0.9. Services offered include cabinetry, countertop and interior design work. Read their reviews, ask about license and insurance information, and request a quote.
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This business is the worst to deal with. Donna comes across so wonderful (and I’m sure she is), however she has zero project management and communication and organizational skills. Our paint is flaking off our cupboards, her team damaged my heated floor by accident, then refused to fix it, then walked away from the contract after working on the kitchen for 10 months (quoted 6-8 weeks). I hired her to be the designer and contractor. She and her husband (Scott) are horrible business people. Stay away…. They blame everyone else except for themselves for the issues. Shameful!
SJL Design took our money -- but didn't use these funds for the remodel. The remodel was long delayed, they used cheapest materials, and didn't pay firms and workers who did the work. SJL is now unresponsive -- and we are now being contacted to pay for these services.
The worst! My cupboards are terrible, cracking all over, not prepped or sprayed properly. Returned with stains on them, drip marks, cracks in the paint etc. They took three months to do them. There is paint splattered on our walls and door that all has to be fixed as well. Now all the cupboards have to be removed and redone at our expense of course. They did not offer our money back. I would not recommend this supposed company to anyone, not even my worst enemy!
SJL Design Ltd has a TrustScore™ of 0.9. The average TrustScore™ for other businesses providing similar services in Ancaster and the surrounding areas is 2.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Ancaster area cabinet maker is rated 1.3 from 3 reviews with a TrustScore of 0.9. Services offered include cabinetry, countertop and interior design work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Donna Alexander |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact SJL Design Ltd to request licensing info. |
Insurance information | Contact SJL Design Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
SJL Design Ltd has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum