Smart City Renovations

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Smart City Renovations is a highly-specialized design-oriented renovation company with full emphasis on project management and skilled workmanship. We work with hand-picked skilled subcontractors with a wide array of expertise to create unique and sought-after homes. Not all renovations add value to a home. We strategize your spending dollars to get the mos read more...

Contact Us

Contact Smart City Renovations

647-933-4949
1750 The Queensway, Toronto ON M9C 5H5

11 Customer Reviews

Rating of 4.3 / 5 from 11 Reviews

4.3 rating 4.3 rating

Smart City Renovations began operations in 2006 and has received 11 reviews for an overall customer rating of 4.3. The average rating for businesses providing similar services in the Toronto area is 4.2. Write a review

Overall Rating Summary

Quality of WorkQuality4.5
TimelinessTimeliness4.3
CleanlinessCleanliness4.3
BudgetBudget4.3
CommunicationCommunication4.3
CourteousCourteous4.3

Rating Distribution

Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
2
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TrustScore™

Smart City Renovations has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.

3.7
TrustScore
TrustScore 3.7 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 6 12
Approved 5 11
Unverified 1 1
Suspicious 0 0
Overall Rating 4.3/5 4.3/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 0 1
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Transparency
Posted License Information N/A License Information
Posted Liability Insurance Not yet provided
Posted Workers Compensation Not yet provided
Ever Provided False or Misleading Information No
Company Website No
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2006
Member of TrustedPros Since 2014

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Main Services Offered

Kitchen Renovations

Time to renovate the hub of your home. But where do you go, how do you get started? You don't need a kitchen, you need a vision and a plan and someone who can get you the right product, understand your needs and make it all come together and look gorgeous! ...and yes, we create smart and gorgeous!

Basement Renovations

Get the smartest basement reno your friends have ever seen!. We create whole new basement concepts and can transform bare concrete floors & walls to a completely finished space. Want it simple, contemporary or modern? Your basement will be gorgeous. Nov+Dec is 20% off but book it soon!

Home Additions

Planning your addition and selecting the right contractor can be tough. We make the process easy with state of the art software that allows our clients to access all their project information via computer, phone or ipad. Our designer works with you to make sure your dream addition becomes a reality.

Other Services Offered

Interior Design

How do you find the right designer? Look no further. You will get to work with someone who has unsurpassed skills, knowledge of the future, a fantastic disposition, a pleasure to work with and someone who will work with your ideas and desires and make them a reality. Our work speaks for itself.

Bathroom Renovations

Bathrooms are functional, clean and can be dreamy and an oasis to pamper yourself in. Change your bath space with a complete transformation that will bring new life and comfort into your home. We can advise you on what products may be the best fit for your bath reno needs. Now booking for December.

Complaints

Smart City Renovations has received employee and/or sub-contractor complaints

Complaints Filed By Employees and/or Sub-Contractors
Name: Ramzi, Received: Jun 10, 2015

Complaint:This company is established by Kiki Phukan and Doug Cook. The couple (from Ajax) previously ran failed staging company and interior design company before making the transition to renovations. Neither is a licensed contractor, and neither has any experience in construction whatsoever, not even knowing the difference between a drywall screw and a self-tapping metal screw (which Doug asks subcontractors to use on drywall!). They use all kinds of wrong products in their projects, cut corners to save a buck whenever they can, and more often than not they compromise the safety and structure of your home. On the first project I worked with Doug he decided not to insulate one of the basement walls without telling the customer. On the second project, he decided to compromise the floor joists and a load bearing exterior wall in order to run his plumbing, again without notifying the customer (two elderly couple) about the structural risk created.

Doug conveniently goes by a fake name (Dave Struthers) to protect himself from lawsuits by his unpaid subcontractors he hires on Kijiji (including me). They have run under business names such as: Reveer Canada, Smart City Reno, Smart City Painting, and Milestone Renovation (all within two years). By the time you discover the damage they have left behind, they would be operating under a different business name, using different phone numbers, and Doug would be calling himself Dillion.

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Overview Continued

Smart City Renovations is a highly-specialized design-oriented renovation company with full emphasis on project management and skilled workmanship. We work with hand-picked skilled subcontractors with a wide array of expertise to create unique and sought-after homes. Not all renovations add value to a home. We strategize your spending dollars to get the most impact and ROI from every renovation you do for your home.

Our team includes Interior Designers, Project Managers and many skilled tradespeople such as master electricians, licensed plumbers, flooring installers, tilers, finishing carpenters etc.

Additional Information

Main contact(s): Dave Struthers
Affiliations: Reveer Canada Corporation(Rated 3 / 5)
Listed with TrustedPros since: 2014
Residential work: Yes
Commercial work: No
Accepts credit cards: Yes
Year established: 2006
Offers financing: No
24 Hour emergency service: No
Legal structure: Partnership
Licensing information: Business does not require a trade license
Insurance information: Contact Smart City Renovations to request insurance details.

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

Answers

Smart City Renovations has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum

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