The team at Smile Heating and Cooling has a unique philosophy toward our customers. We focus our time and resources on building relationships on a solid foundation of trust and integrity. Based on these guiding principles, we developed 5 rules we use every day in our customer interactions: First Time Quote — We stand by our technicians’ origin read more...
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It was very pleasant experience for us and we highly appreciate it that this company is so dedicated and caring for clients’ needs and inquiries. I would highly recommend ‘Smile HVAC’ as an excellent service provider, - I wish all client oriented businesses in Canada were like them…
…After my furnace stopped working, I called the ‘Smile HVAC’ - the specialist was punctual and showed up in time. An inspection of the furnace was done quickly and efficiently. Gennadiy answered all my questions explaining technical aspects in a very knowledgeable, clear and understandable way. We also discussed pricing for all possible options. His knowledge of industry trends, solutions and brands was very impressive.
There was no any pushing towards any option or brand name, so by the time he left I possessed all information needed to make an informed decision. I took my time and did some research to confirm that all information I got was correct and pricing was fair. My decision was to replace the furnace for a new Lennox elite version.
Next morning Gennadiy and his partner showed up in time and all work that included furnace replacement and pipe reconfiguration was done extremely efficiently.
In few hours my home was warm and brought to life thanks to ‘Smile HVAC’ diligent and thorough work. They left work place very clean as if it was intact.
For that evening and night when my furnace was dead cold, ‘Smile HVAC’ offered me three heaters, free of charge, to keep my place warm.
So, who can beat that, huh?
Thank You so much Yuri for a great review.
Smile HVAC has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2018|
|Member of TrustedPros Since||2019|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The team at Smile Heating and Cooling has a unique philosophy toward our customers. We focus our time and resources on building relationships on a solid foundation of trust and integrity.
Based on these guiding principles, we developed 5 rules we use every day in our customer interactions:
First Time Quote We stand by our technicians original quote, even if we end up doing more work, we don t make customers pay more than the initial quoted price.
No Hidden Fees No hidden fees in any of our plans, all our fine print is written in large font to ensure the customer understands the work that is being done, along with the financial details.
No Cancellation Fee If you change your mind, we will cancel the work order at no extra charge.
Rent to Own We offer customizable financing plans available to clients regardless of their financial situation.
No Program Change Fee We allow our customers to switch their existing program at any time without incurring additional costs.
|Main contact(s)||Genadi Kahanovich|
|Listed with TrustedPros since:||2019|
|Warranty||We offer Warranties from 1 to 10 years.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.