This Barrie area snow removal company is rated 2.8 from 13 reviews with a TrustScore of 2.2. Services offered include snow removal and lawn care work. Read their reviews, ask about license and insurance information, and request a quote.
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I loved this company's exceptional service. We never had more than two inches in the driveway, they cleaned the approach to our driveway in order to avoid dumping from the city plough and lastly, they never damaged the house, pavement or lawn.
This company is no longer providing services and we miss them.
You did a great job for us. Should you decide to restart your business please contact me.
Have used this company for several seasons and they did a great job of bringing our lawn back to life from a weedy mess in just one season. This season (2016) we confirmed our renewal by email with Mike in March. By early May everyone around us had cut their lawn but we had not received any service.
Last week they came out and cut & fertilized. 6 days later we received an email saying they were going out of business asap. Received a bill for services the previous week.
We're looking for a new service. We were happy with the service. They were regular and consistent, and polite. I downgraded them on quality and communication for the following reasons:
1) The only issue we had is that their standup machine doesn't really fit down one side of our house, so there is some new damage to a fencepost and a few boards where it seems that the mower or weedwhacker chewed the wood up.
2) We would definitely have preferred more notice about the cancellation. We confirmed well in advance of the season, so we feel we'll have difficulty getting service this year, along with their other abandoned customers.
Whatever the reason, we wish them well in their future, whatever it may be.
The son of a gun team is meticulous and thorough. Always schedules work before showing up and takes pride in their profession. Grass looks great year round! I dont ever consider anyone perfect, but they are what i would expect for lawn maintenance. I have been using them for 4 years.
I hired Son of Gun for the second year and was definitely unsatisfied this past season.
I walk my dog every morning around my neighbourhood and found other snow removal services come and gone but not mine until well past noon. When only inquiring about poor service compared to last year, I was confronted with defensiveness and excuses.
My employer also hired Son of a Gun and was very unhappy with their service. We had to call them and request a snow removal after all employees had parked their vehicles. Again, responses where hostile and defensive.
I'm not certain what happened with their service from one year to the next but I will not be referring or hiring this company again
What offends me most about Son of a Gun are their responses to inquires in regards to their service. My questions were mild and only asking why there's a difference in level of service. Response was "what do you want me to do?"
Do what I hired you to do???!!
Never again
Quick to communicate - slow to remove - points to contract that gives them 12 hours after end of snow to clear. See photos - sunny morning at 8:35am - storm finished 6:32am Other driveways cleared by other company and neighbor. We had to shovel to get out. This is not the only time. Last big snow they were by at 4:05pm.
Jim
Your leaving a negative review because we were not there 2 hours after it stopped snowing? We received close to 40 cm of snow, most logical people, including our 600 satisfied clients we service understand that everything gets delayed with that much snow. Jim we monitor everything that has to deal with snow including road conditions and city plows were well over 6 hours behind and this was from the city councillor we work closely with. If you can't get out of your driveway, and the roads have not been plowed, where exactly are you going! Did you leave a negative review with the city because your road wasn't plowed 2 hours after it stopped snowing? The city plows don t work under extreme weather conditions where lives and equipment are put at risk, neither do we, but we still services your drive within the terms of the contract you signed. If you don t like those terms then don t sign up for a service with those terms
As for a previous storm's timing of service, we have had several morning storms where it didn't stop snowing until 9 or 10 am, so yes you were cleared at 4 pm, which is six hours after we started, and I am more than confident that very few other companies have all their clients cleared within 6 hours; in fact I know first hand they don't. You must live on a street where all other companies start their routes. We monitor all our competition and there isn't any that provide any better service. Its just common sense that every company starts at a different location and finished in a different location; there is always a first client to get cleared and a last. Perhaps you should retain the services of that company that starts on your street, as we no longer wish to have you on our list. There are always 1 or 2 new clients that just don t get how snow removal works and have ridiculous expectations, we simply weed them out and focus on our 600 satisfied clients. Good by Jim
The worst service ever !!!
I had to shovel my driveway 3 times each snow day before they showed up if they EVEN showed up!
This is the first season I was cleaning my driveway by myself ALL THE TIME !!!
Tried to reason with Mike, but he was absolutely defensive.
I saw that Mike's own driveway was dirty and full of snow all winter. I guess it shows his standards and understanding of cleaning.
I've learned from other reviews, that I could cancel the contract earlier. I guess too late now.
One thing they are good at is answering back.
Save your money and time !
Don't hire this company!!!
Victoria
You must not be able to read. You signed a contract and the terms of the contract are clearly outlined. We have not had a storm that has even required 3 visits for 1 storm. No other company has visited clients 3 times on 1 storm this winter. You were referred by a long time client of ours who clearly appreciates and is fully happy with our service. He will get a laugh when he is informed of the idiot he sent us. Your right I do answer back, especially to the lies certain idiots put online. You had no right to call and act like a crazy person who looses touch with reality when snow falls. You have the contract and it clearly states we wait until 10 cm storms are over before we come out, we don't guarantee residential driveways are cleared by a certain time each day as that's just not possible except in your world.
Once again your claims are just idiotic and we clearly have no room for you as a client, enjoy your winter
We were very happy with the work we had done last fall. We have a very large hedge in back, Denise and her crew did an awesome job, very professional and cleaned up everything. My neighbour (who owns the hedge) was also very pleased. They showed up when they said they would. Hope to have them doing our lawns this spring and summer.
**BEWARE** Very poorly run business with NO customer service. This was my second year using Son of a Gun - last year was good, without incident. This year, my son and I watched the tractor driver back the plow into the brick façade of my home, get out, look at the damage he caused and drove away before I could get my boots on to confront him. After contacting Mike Gunson, he told me I was a liar, did not even offer to come to my home to assess the damage and cancelled my contract. Leaving me completely high and dry. I am now left with damaged brick, having to hire a masonry company to repair the damage on my own dime. Extremely disappointed. Whoever decides to use this company, please do your due diligence and inspect your home/vehicles for damage. Shameful.
Actually you were never called a liar, and there was no damage caused as seen from the pictures you sent and I took. You were given a full refund even after half the season was over
This company was the worst mistake I ever made. They are slow to remove snow and when my tenant complained they cancelled my contact. Buyer beware!
Your irrational tenant called repeatedly claiming there was ice in his driveway to which he and yourself were told that the contract you signed clearly states we do not cover ice on driveways! Sounds like another lazy cheap landlord not willing to provide their tenants with salt. Yes your service was cancelled but you were given a refund
Son of a Gun Services has a TrustScore™ of 2.2. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 13 |
Approved | 0 | 13 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Son of a Gun Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2007 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Son of a Gun Services Ltd. is one of Barrie's premier snow service companies. We are on call 24/7 during the winter. We have tractors with blowers for residential and tractors and trucks equipped with blows and blowers, we also offer salting/sanding and shoveling services.
Son of a Gun Services has received employee and/or sub-contractor complaints
Complaint: I am sorry to all you customers that use this company I was a employee for this company 15/16 season they over load the routes so bad that you can never get it done on time the more people the more money! as a tractor driver you are pushed to the limits that is why your job does not get done right or on time they abuse you with text messages from three bosses one does not talk to the other one to find out what was said the company is a train wreck and if you stand up for your self they fire you and they are continually running adds to replace drivers and they never pay you your hours owed always short every pay period beware do not work or hire this company!!!!!!
This Barrie area snow removal company is rated 2.8 from 13 reviews with a TrustScore of 2.2. Services offered include snow removal and lawn care work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Denise Gunson |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2007 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Son of a Gun Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Son of a Gun Services to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.