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I just had my fridge repaired by Southside Appliances.
He came out and provided no quote ahead of time for the repairs in order for us to see whether it was cheaper to buy a new fridge or repair it as it was 10 years old. He just started work on the fridge.
He said that there were two parts that needed replacing but also did suggest that the fridge may also need a new heater so my wife (who was home dealing with him) said "oh, then we will likely just buy a new fridge then."..........magically, the heater was now ok.
After repair, I looked up the parts for the fridge and I could buy them online for $100.00 and was charged $275.00.
For not doing research, I blame myself however if I save one person from not being overcharged, I'll sleep well tonight.
Poorest service provider that we have ever used.
We replaced our broken dishwasher with a brand new unit on the recommendation from Amir and had him install the unit in January of 2015 for around $900. Approximately one week after the installation the dishwasher started to rock back and forth and was not securely installed but we lived with it. Around February 2016 the dishwasher heater element quit working and the dishes did not dry properly. My wife called Amir back out to diagnose and repair the dishwasher. After arguing with my wife that he never installed this dishwasher he reluctantly tried to repair the heater. He informed my wife that we were costing him money because this job was taking him too long. My wife also noted to me that he was very rude and disrespectful towards to her. Well after getting a bill for $420 the dishwasher still does not dry the dishes. I called Amir back and he told me I should go through the warranty and not bother him. I tried to explain to him how frustrated I was but I couldn't get a word in because he kept cutting me off or interrupting me. I told him that I was going to go through the better business bureau and he said "go right ahead" and then hung up on me. I tried to look up Southside Appliances on the Better Business Bureau and surprise surprise they are not accredited. I highly recommend finding someone else that is much more professional. Worst service in the city. STAY CLEAR OF SOUTHSIDE APPLIANCES! I would give him 5/5 for Timeliness cause he knows how to get in and out quickly with your $$$. If there was a 0 score for Communication and Courteous he should still be rated below that.
The stove isn't working and the owner of south side appliance will not take my call. They charged 539 dollars for a 20 plus year old shove that still doesn't work. So sad when there are dishonest people who take advantage of the elderly. Shame on them ... Thankfully God sees and will bring justice
My parents recently called Emile at Southside Appliances for an estimate to repair their 18 year old Maytag washer and dryer. To make a long story short, he never did provide my parents with an estimate and just did the work. The bill was definitely not worth it as the washer and dryer were 18 years old. He was not professional and refuses to refund the work he did. He took advantage of the situation and has hung up on me when trying to solve this issue. His invoice did not have any details as to parts he used so i dont know if they were refurbished parts. I wanted to warn any readers of this complaint to please save yourself a very costly lesson by NOT dealing with this dishonest person and business owner. Buyer Beware!!!
Sufficient data is not available to establish a TrustScore for Southside Appliances. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
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|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Company Website||Not yet provided|
|Social Media Profiles||N/A|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||N/A|
|Listed With TrustedPros Since||2013|
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|Alternate Phone Numbers:||780-401-9916|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||N/A|
|24 Hour emergency service:||N/A|
|Licensing information:||Contact Southside Appliances to request licensing info.|
|Insurance information:||Contact Southside Appliances to request insurance details.|
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