I didn't like the quality of service received by Joe Randall and his help. I request a laundry tub to be replaced with a new one, window frame replaced (due to rot) and painted.
The laundry tub faucet was installed backwards so the knobs to turn towards the wall (make contact before they were fully opened). I asked about it right after and asked the faucet to be reversed.
I also requested the window frame outside to be replaced, out of 6 panels only 2 were replaced. The paint job done on the frame was terrible. It was very sloppy and went on the vinyl case around the window. I pointed out the paint job and how it was all over the place while Joe's associate was painting and Joe advised that we should let him finish and he will go clean it up after. At the end I was told it was to cover the paint job from before as it was not done properly and it could not be scraped off nor the vinyl piece replaced.
There was also paint splattered over the shingles which I noticed the next day as I look out the window. Overall, they took the whole day to do something which should of taken 1-2 hours and quality was no where close to being acceptable.
I tried to reach out to Joe and never received a response. I will have to get another contractor to fix and redo the work done by Joe.
I would accept this review if the customer told the whole truth ie yes the taps were installed in a fashion that he believed was wrong but I dismantled the whole launry tub and did the job again to the way he wanted. Guess he forgot to mention that. We try to go over and above on all projects however you cannot please all i am sorry you feel this way.
Also you can see on another site that he changes the way that he verifies that we did indeed do what I said.
Spring Cleaning Handyman & Landscaping Services has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Oshawa and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2008|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Bathroom Renovations, Carpentry, Carpet Cleaning, Caulking, Closet and Storage, Concrete Work, Drywalling, Fencing, General Contracting, Gutters, Home Restoration, House Cleaning, Lawn Care, Masonry, Painting, Power Washing, Property Maintenance, Shed Construction, Snow Removal, Stonework, Trash Removal, Tree Services, Window Cleaning, Awnings, Central Vacuums, Demolition Work, Excavation Services, Flooring, Framing, Garage Doors, Insulation, Kitchen Renovations, Plumbing, Tiling
|Main contact(s):||Joe Randall|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Spring Cleaning Handyman & Landscaping Services to request licensing info.|
|Insurance information:||Contact Spring Cleaning Handyman & Landscaping Services to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Spring Cleaning Handyman & Landscaping Services has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum