DO NOT USE FOR RESIDENTIAL. We hired S & T to do some work at our home. Quoted 1.5 to 2 hours for job. Prepaid them for 2 hours work. Booked appointment for 1pm. I took the afternoon off work to meet them at 1pm. Tech called at 8:30am to say he is waiting in driveway. Hurried to meet him and was there by 9am. Took him 45 minutes on the phone in his truck talking to someone before he started. Once work started realized he needed tools from truck so went back out to his truck for another 30 minutes. Asked what he needed and he said he forgot his socket set so I let him use mine from the garage. He then fixed our issue in about 1 hour and left at 11:30am. I received an invoice for 5 hours labour!! When I called their office I was told supervisor would call me back if any issues. That call never came but neither did another invoice so I thought all was well. 2 months later they send another invoice and start calling me for balance owing. I called office and was spoken too very rudely and the lady wouldn't even listen to what happened. Threatened to send me to collections over the balance ($250). So I expressed my disappointment in them to which she said "that is fine, when will you make your payment?" I paid the invoice the next day for fear of being sent to collections. I will never deal with them again and will be sure to never refer any business their way. Terrible company service wise. Be careful to get your quote in writing stating maximum they will charge. In addition I should mention two other companies actually quoted a cheaper labour rate but were not available to come out that day.
Sufficient data is not available to establish a TrustScore for S&T Group. The average TrustScore™ for other businesses providing similar services in Sault Ste Marie and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||N/A|
|24 Hour emergency Service:||N/A|
|Licensing Information:||Contact S&T Group to request licensing info.|
|Insurance Information:||Contact S&T Group to request insurance details.|
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