I have been extremely happy with the service offering from Starwatch AV since my first project with them back in 2012. Rob, Dustin and the guys have done excellent work for me ever since. In my first project, Rob gave me several options to help keep the costs down. Since I was fairly capable on the tools, I ended up installing the speaker wiring in the backyard and craft the wall opening for the audio rack. My wife and kids have no problem using the equipment and can send music to any parts of the house. I have had a few updates/upgrades along the way and the work has always been promptly completed and on budget. I will continue to support Starwatch as they have been extremely helpful with my audio system.
I can say without hesitation that Dustin and the guys at Starwatch are the best talent to deal with in this city for any kind of home technology. I was the type of person to deal with 5 remotes on my coffee table and wondering if I'd left half the lights on in my house when I was already halfway to my destination. I am technology impaired...rather I was! Dustin, Rob and the other guys I dealt with at Starwatch not only helped me overcome my fear of ever changing technology but created a fully functional space that I felt safe in and confident to control. Now I have 1 remote and I never have to worry about my lights because I can make sure through and app on my phone that my house is safe and secure. Thanks guys, you rock!
Very bad experience with this company. They overcharge to the extreme so be very careful to quote elsewhere. They don't play by the rules when it comes to customer service or honoring their products either. They try to bully the customer and push you into a place where you have to pay them even if you are completely unsatisfied and the job is incomplete. They source cheap products in china and have them made and passed off as high end. When a problem arises they claim your expectations that the product function is excessive. Do yourself a favor and shop around there are more companies in town with better products, better customer service, and way better pricing. Stay away and save yourself the stress 1 year down the road when everything starts to fail.
Starwatch Audio/Video has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Kelowna and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||N/A|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Jocelyn Meyer|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact Starwatch Audio/Video to request licensing info.|
|Insurance information:||Contact Starwatch Audio/Video to request insurance details.|
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