Proudly serving Vancouver, the North Shore and Burnaby since 1980. We have 24 hour emergency on call technicians available for all of your plumbing and heating needs. All of our technicians are red seal certified journeymen plumbers and licensed Class B gas fitters. We provide service, maintenance and repairs in your home or business. We offer boil read more...
Stevens Plumbing & Heating Ltd. began operations in 1980 and has received 8 reviews for an overall customer rating of 4.4. The average rating for businesses providing similar services in the North Vancouver area is 3.6. Write a review
4.5
4.4
4.9
4.4
4.5
4.5
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5
Amazing! Mike was Sherlock Holmes, and tracked down a tricky problem crippling the water supply in an old house with complex to say the least, plumbing. Friendly, helpful, professional, fun and effective. Versus, another company who's name shall not be mentioned, who were like dealing with Laurel and Hardy, on condescending pills! Glad Stevens was recommended!
We're very happy that we were able to resolve your issue for you, Rod. Glad we could help. Thanks for the positive review!
5
Stevens is an excellent company that is very versatile in solving multiple plumbing/heating problems. They are clean, efficient, and friendly... with good pricing.
Thank you for your kind words. Glad that we have been able to help you resolve your plumbing and heating issues.
4.7
It was a big job and John took the time needed to complete the job. We found him honest, reliable and professional. Julie blew us away with her efficiency in handling customer calls. We highly recommend them and will definitely use them again.
Thank you for your kind words Loan. We appreciate your review and are glad that you are happy with the work we did for you.
4.8
These people are amazing, you will not be disappointed. They are fast, courteous, professional and reasonable. I highly recommend Stevens Plumbing and Heating for all your needs!
Thank you Christine. So happy that we have been able to help you guys out over the years.
5
Big shout out to Stevens Plumbing and Brian - I called Stevens Plumbing for a clogged toilet and they were able to schedule me in quickly and professionally. Once on site the situation quickly morphed into my requiring a new toilet (mine was probably 25 years old) but even as the scope of the work and expense grew Brian was amazing at helping me find the best solution within my budget. He was considerate of my time (I was at work) while still keeping me in the loop and took care of everything for me including picking up the toilet, as well as installing and disposing of the old tank. With my busy schedule finding a Company like Stevens Plumbing that I can rely on, with workers like Brian that go above and beyond to provide exceptional customer service is critical. I don't endorse many things but I have no problem encouraging you to give them a try - I truly believe you will not be disappointed!
Thanks Bonnie! Glad we could help!
5
Need quality and reliable plumbing and heating for your home? Who ya gonna call? John from Stevens Plumbing and Heating Ltd. That’s who!
We are new homeowners who purchased an older North Vancouver home built in the late 1950s. With an older home lots of work needed to be done. John was our one stop shop for getting the home into working order.
We had a list of things that we wanted done. We also added to the list on the day of with several items which included installing a new garburator, installing a new toilet, and having our gas fixtures assessed, ensuring everything was safe. All the items on the list were completed. John was also proactive and repaired the drainage lines under our kitchen sink after detecting hairline cracks in the existing piping. He also replaced some of the outside water fixtures.
All in all John gave us confidence and made our house workable and liveable. He was punctual and took care of everything promptly and professionally. He was cheerful, respectful and listened to all our questions and concerns. Our expectations were not only met, but exceeded. We will definitely have John back for any future work required. We would highly recommend him for all your plumbing and heating needs.
R&R
Thanks for the review, Ross. We appreciate your support!
5
Words cannot express just how amazing this company and John is. My basement was flooding (which is where my bedrooms are!) and they were there for me. Calm and knowledgeable they were able to source where the leak was, organise with the City to get the water shut off and fix the problem in a timely matter. Above and beyond amazing service as when there was a bit of down time, he fixed my noisy toilet and yucky garburator. I wouldn't hesitate to call them again for help.
Thank you!!
Thanks for your kind words Jessica. We are glad we were able to help you.
1
I hired John Stevens to fix my furnace. After a nearly a month of John attempting to fix my furnace (several visits, wrong parts, etc.) it still was not working. Frustrated, I called in a different (reputable) company to assess the furnace. They told me that the furnace had the same problem that John had told me it had before he started trying to fix it! He worked for a month and accomplished nothing. Then, when I offered to pay him for the out of pocket expenses HE SUED ME FOR THE FULL AMOUNT!? He spent 20 hours, accomplished nothing, and then had the audacity to sue me! DO NOT HIRE if you value your time and money (and you want your furnace to work again).
Just because you say something does not make it true. Your review is not only inaccurate but also incorrect. The fact is that we did a lot of work on various items in different parts of your house. You did not pay your bill. We had to take you to court to get payment. You agreed to a settlement and paid the agreed upon amount. Why agree to a settlement? Because given the facts no judge would rule in your favour. It is unfortunate that there is nowhere for contractors to write such negative reviews about their customers.
Stevens Plumbing & Heating Ltd. has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in North Vancouver and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 9 |
| Approved | 1 | 8 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 1 |
| Overall Rating | 5/5 | 4.4/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1980 |
| Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Proudly serving Vancouver, the North Shore and Burnaby since 1980. We have 24 hour emergency on call technicians available for all of your plumbing and heating needs. All of our technicians are red seal certified journeymen plumbers and licensed Class B gas fitters. We provide service, maintenance and repairs in your home or business. We offer boiler and furnace repairs and maintenance. We do everything from drain cleaning to gas fitting. We are hot water tank replacement specialists. We provide backflow preventer testing and offer preventative maintenance programs.
| Main contact(s) | John Stevens |
| Listed with TrustedPros since: | 2015 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | 90 day labour warranty Manufacturers warranty on parts |
| Accepts credit cards | Yes |
| Year established | 1980 |
| Offers financing | No |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
