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Sticks and Stones is a “Best Practices” renovation solutions company that has developed a value based approach to solving home renovation challenges. The company was founded in 2005 by a team of two professionals: Mike Ratchford, Co-Owner and Operator, holds a B.A. in Management from Ryerson. He worked as a Millwright’s Assistant througho read more...

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Contact Sticks and Stones

416-755-7354
107 Ionview Rd, Scarborough ON M1K 3A1

1 Customer Review

Rating of 4.8 / 5 from 1 Review

4.8 rating 4.8 rating

Sticks and Stones began operations in 2006 and has received 1 review for an overall customer rating of 4.8. The average rating for businesses providing similar services in the Scarborough area is 3.6. Write a review

Overall Rating Summary

Quality of WorkQuality5
TimelinessTimeliness5
CleanlinessCleanliness5
BudgetBudget4
CommunicationCommunication5
CourteousCourteous5

Rating Distribution

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0
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TrustScore™

Sticks and Stones has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here.

3.6
TrustScore
TrustScore 3.6 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 0 1
Approved 0 1
Unverified 0 0
Suspicious 0 0
Overall Rating N/A 4.8/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 0 0
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Transparency
Posted License Information Not yet provided
Posted Liability Insurance Not yet provided
Posted Workers Compensation Not yet provided
Ever Provided False or Misleading Information No
Company Website No
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2006
Member of TrustedPros Since 2009

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Overview Continued

Sticks and Stones is a Best Practices renovation solutions company that has developed a value based approach to solving home renovation challenges. The company was founded in 2005 by a team of two professionals:

Mike Ratchford, Co-Owner and Operator, holds a B.A. in Management from Ryerson. He worked as a Millwright s Assistant throughout University and has a strong background in the Arts. He was employed by IBM for over seven years as a Client Manager and left on good terms to pursue his creative interests. Mike placed in the top 16 in North America in MECCA competitions for Entrepreneurial Studies and through his experiences has learned to make customer satisfaction his top priority.

Kenny Sutherland, Co-Owner and Operator, has more than 20 years of renovation experience and an extensive background in carpentry. He is the technical arm of the company's best practices methodology, a certified carpenter and a true journeyman in every sense of the word. Kenny s attention to detail and vast knowledge in all aspects of the residential building envelope ensures that when challenges present themselves solutions are close at hand.

Together, they have developed a team of design professionals and trade specialists who s combined vision and experiences allow them to take on all challenges and opportunities in the home renovation space.

Providing value to their clients is their first and foremost goal. By having one company responsible for the complete renovation solution, they maximize resources, value and quality for every dollar spent while minimizing client stress. You will see this on many levels before, during and after your renovation or build:

Increased resale value

Decrease in energy costs

Increased control over your budget

Increased control over your timelines/schedule

Increased communication up-to-date with the status of your renovation

Increased satisfaction

Increased safety

Single-point of contact for problem resolution

Increased efficiencies in your home

Experienced Opinions & Recommendations

Additional Information

Main contact(s): Mike Ratchford, Ken Sutherland
Alternate Phone Numbers: 416-347-3796,
Listed with TrustedPros since: 2009
Residential work: Yes
Commercial work: No
Accepts credit cards: No
Year established: 2006
Offers financing: No
24 Hour emergency service: No
Legal structure: Incorporated
Licensing information: Contact Sticks and Stones to request licensing info.
Insurance information: Contact Sticks and Stones to request insurance details.

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

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