Summit Contractors offers you the widest range of Renovation, Remodeling, Heating and Cooling and Air Quality solutions in the Greater Toronto Area. We provide service for both Residential and Commercial spaces. We have been working tirelessly to make your vision a reality during these last 13 years in the industry. We work with both large and read more...
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Summit renovated 2 of my bathrooms. During the renovation they caused thousands of dollars in damage to my home including damage to hardwood floors, damage to wooden front door, water damage to finished basement and damage to new tub. Reno was months of aggravation. It has been over 6 months and now I find cracks in walls. I have discovered this is because Summit did not tape drywall joints..
BEWARE OF THIS CONTRACTOR!!!
Tub - Summit paid but fact remains that I have a new damaged tub that has been repaired.
Front door repair - $1,500 +tx
Hardwood floor repair $850 +tx
Basement repair - $300 +tx (had to redo fix because Summit used baseboard I bought for bathrooms instead of getting baseboard that matched existing baseboard.
Drywall repair - $500 +tx (three cracks so far and I have attached picture of most recent one that still needs repair). I apologize for overstating that no wall joints were taped. Please see attached photos for quality of workmanship where wall joints were taped.
Purpose of web sites like Trusted Pro is to provide honest reviews from customers good and bad.
Renovation was so frustrating that I did not want to submit any review or to engage further with Summit to recoup any money. I am now submitting reviews because I cannot believe that this many months after the completion of this project I have to deal with crack walls.
This is a rather unusual review for Summit Contractors. However, we find it a great opportunity for us to showcase to our potential clients and fellow contractors that as much as you pay full attention to the details of each project and do your best to outperform, you can still end up with an unjust review.
As the owner of Summit Contractors, who has a reputation of providing outstanding services to its clients gaining us numerous 5stars reviews, it is with mixed emotions that I am writing this respond since we have a claim of not being satisfied with a project. Yet, I need to share these evidence to protect my hard working and professional team who have always made me proud and made our clients rave about the team and what they have created. We have a reputation of being honest and fair and with all due respect to the owner of the review, we decided not to respond with a stereotype apologetic reply, but to share our point of view with honesty and integrity.
Luckily as a part of our procedure we take photos of every project and job site before, during and after we are done. We would like to invite you to review the pictures of this project as we are proud of the job we have done and the professional measures we have taken for this project to come up with outstanding results within the quote and timeline. These pictures talk for themselves in proving that many of the indicated points on this review are false.
Please find the link to the photos of this project below:
In addition, I would like to point out the below regarding these photos relative to the comments made by the owner of the review:
1. The indication of the drywalls not being taped is FALSE. There are over 25 photos that show the drywalls have been carefully taped.
2. We gladly covered the claimed cost of the claimed damage to the bath tub although there was no evidence of the damage or invoice provided. (Proof provided in the pictures)
3. Claimed damages to the hardwoods and the door were minor scratches and we offered a free touch up, which was waived by the owner since he considered them minuscule.
4. The only claim that is close to an actual fact was a leak caused by the toilet valve failure which was taken care of immediately. (photo of the damage is provided and as mentioned it was fixed by us)
5. The owner of this review has never contacted us regarding any complaints or to ask for any kind of repairs since the completion of the project.
6. It is also indicated that thousands of dollars!!! were spent to fix these damages, yet he never contacted or claimed this damages, which is a highly unlikely behaviour when the claim is valid, specially after he had already been reimbursed for the bathtub immediately without any evidence. Can t see why he wouldn t communicate any other issue with us!
Given the evidence provided in the pictures from this project and the above details of the events it seems to us that the writer of this review has been rather unkind about the service he has received from Summit Contractors. We trust in readers judgment to take this review with a more than a grain of salt!
Summit Contractors are great! I hired Summit Contractors / Arash after they did 2 beautiful bathroom renovations at my Aunt's condo. I had Arash do a complete demolition and rebuild of my condo kitchen, bathroom, utility and storage rooms including floor and backsplash tiling, drywall work, painting, electrical, plumbing, etc. The work went very smoothly; communication was frequent, easy and effective. The work was done on time and budget and to a very high standard. The team was professional, came when they said they would, were attentive to detail and went out or their way to make things easier for me. On the first day of work, I was not sure if my bathroom faucet would work with the vanity I had chosen. Arash immediately brought my faucet to the vanity store to check and ensure it would work. He really saved me a lot of time and hassle. He was also flexible and worked around my schedule when I had to take time away to help my mother. As well, Faris went out of his way to make sure the tile cutting and drywall work/sanding was done to minimize dust (I have allergies), and to ensure all openings around the plumbing were sealed off nicely, etc.
In short, I had the same experience as my Aunt...the work was done beautifully. Arash is fair, honest, has integrity and he ensures the customer is happy. I have already recommended Summit Contractors to my friends and would highly recommend them to anyone considering a renovation. Thanks to Arash, Faris and the team my dream renovation has become a beautiful reality - thanks again Arash!
Thank you so much for your nice review, I appreciate your trust and confidence on behave of the entire team. We wish you the best.
I hired Summit contractors to complete a project that my former contractor had left me with. From what I have read, it is difficult to find any one to undertake these 'half-completed projects' as there is a risk that the last contractor has left the place in shambles or hidden poor workmanship. There was a number of tasks from differing tradesmen that needed to be done.
Arash was very professional and crystal clear on the work to be done, the length it would take and the cost. There were no surprises throughout the entire process, all the crew members were very respectful to my requests, and very accomodating to our timeline. Arash was on top of everything, quick to responding, always had the answers and never rested until I was completely satisfied with absolutely everything.
It was an absolute pleasure to work with Summit contractors. My only regret was not hiring them initially. I felt very comfortable with asking whatever came to mind and at all times never felt uneasy as I have with previous contractors.
I highly recommend Summit contractors to anyone considering a renovation, if selected, you can rest assured that your home is good hands!
Thank you for your excellent review, we're so happy that you're completely satisfied with our service. Hope to do business with you again.
Arash and his colleague came in and completed all of the jobs above in two days! They did an excellent. It seems like they can do anything from woodwork to tiling to electrical and all very well. Highly recommend!
Summit Contractors has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2018|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Summit Contractors offers you the widest range of Renovation, Remodeling, Heating and Cooling and Air Quality solutions in the Greater Toronto Area. We provide service for both Residential and Commercial spaces.
We have been working tirelessly to make your vision a reality during these last 13 years in the industry .
We work with both large and small budgets to get the job done right with our competitive pricing, well within the timelines and with minimum disruption.
We offer end to end/full-service solutions . We fulfill the individual client needs with precision, clarity and a unique understanding of the design/build process. We aim to provide our customers with the best combination of value and performance for every situation. We pride ourselves on our customer satisfaction and superior customer service. With us, you are sure to get the quality you deserve and dependability you can count on!
|Main contact(s)||Arash Nor|
|Listed with TrustedPros since:||2018|
|Warranty||We give warranty on the workmanship|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Summit Contractors to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Summit Contractors has contributed 11 responses to the following questions posted in the 'Ask the Pros' forum