T. Simpson Roofing is well-established as one of the top roofing companies in the industry, earning ourselves Master Elite™ Contractor status, an exclusive industry designation held only by 3% of North American roofing contractors - as well as membership with the Better Business Bureau for the past 12 years, with an A+ rating since 2011. read more...
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On Sunday November 15, during the worst wind storm I ever experienced, some shingles flew off our roof. Anxious to repair the damage and assess the state of the roof, I phoned Simpson’s next day. Inundated with similar calls, they explained their repair policy and then booked me in.
Expecting a long delay, I was surprised when two helpful men called two days later, ready to start work.
Sitting upstairs in my office hearing footsteps on the roof was disquieting—how much damage were they finding? When I went to check, one of the men was climbing down a ladder carrying some shingles. The repairs were complete, the roof had been thoroughly checked, and all was well.
For the outstandingly good service received and peace of mind this brought I recommend T. Simpson Roofing with unreserved enthusiasm.
We dealt with Tim Simpson directly on our project. He visited us at our convenience several times to iron out all the details. It was a big project; complete siding on our two-storey house with walk-out basement, plus 13 windows, 2 patio doors, 1 front door. After reviewing a lot of technical info about types of siding available, Tim gave us proposals for vinyl, engineered wood, and Celect cellular composite. The proposals were competitive, and we chose Celect as the best looking and overall best value (even though initial cost is highest of the siding types we considered). It should be noted that although Simpson's prices were competitive, he wasn't necessarily low on everything; there isn't a big difference between quotes from reputable firms - if there is, you probably want to dig a little deeper into why a particular quote is coming in so low. Ultimately there are more factors that pull you one way or another. In our case, Simpson had replaced our roof years ago and we were very pleased with their work. Excellent reviews also helped. Finally, we got a very good vibe from Tim as a straight shooter who cares about his work and getting it right to customer satisfaction.
As to the work: The window crew was efficient, courteous, helpful and overall did a great job. Shout-out to Shane for his quiet, even-keel approach even when there were a couple of challenging bits. Minor issue: The trim work around the windows seemed rushed; filling the nail holes was okay but not great, and they left quite a few smudges on the window trim pieces, which took a while to remove before painting over the primer.
As to the window product, excellent quality, smooth operation and very sound-dampening. We did casements throughout with one awning kitchen window which we love for the unobstructed view.
The siding guys were outstanding (Kory, Jordan, Delbert, and Mitch). Simpson has a gem of a supervisor with Kory -- he's a perfectionist, and was on top of every detail. They were also very conscientious about their workspace and tidied up before leaving every day.
The Celect siding looks fantastic and is solid as a rock. A side-benefit: Combined with the 1" Enerfoil foam board underneath, outdoor sounds (cars on the street, mowers, etc.) are almost undetectable, the difference in sound infiltration is that dramatic. We are very, very glad we paid the premium for this kind of siding.
Also, the one-piece gutters are great; no seams so the whole thing looks slick, and the soffits & trim are excellent. We also had debris-proof covers installed on the gutters, so we don't have to worry about getting 20' up there (almost 30' in the back) to clean them out.
So the verdict: Overall very happy with price, material and workmanship quality, and would highly recommend T. Simpson for your project. Aside from the couple of items mentioned above, everything else was perfect. Given the amount of work, including resizing several window openings and the door opening, they did a great job.
Terry and his crew were very professional. Completed the work and clean up quickly but carefully. Terry made suggestions for vent improvements to the existing originally installed vent. I appreciated that because how would I know!!!!
Great all round experience with T. Simpson Roofing company.
Gary was very professional, answering all of my questions and ensured that a follow-up inspection would be scheduled with a small concern that I had. The office staff kept me informed of when the work would start and and advised what I needed to do (move vehicles out of the driveway) to help make the job run smoothly.
Their crews were in and out in five hours. I was particularly impressed with the cleanup when the job was completed. Tarps and plywood was used to protect my property and I didn't have to go around picking up pieces of shingles and nails for the next month.
Keep up the great work guys.
T. Simpson Roofing Ltd has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Newmarket and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2018|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Skylights, Windows and Doors
T. Simpson Roofing is well-established as one of the top roofing companies in the industry, earning ourselves Master Elite Contractor status, an exclusive industry designation held only by 3% of North American roofing contractors - as well as membership with the Better Business Bureau for the past 12 years, with an A+ rating since 2011.
T. Simpson Roofing has expanded their services over the years to include eavestrough, soffit, fascia, siding and skylight installations. Additionally, their offices, strategically located in Barrie and Newmarket, have allowed them to expand our service area to include the York and Simcoe County regions, and beyond. No matter where you live, you can take advantage of T. Simpson Roofing s unsurpassed customer service and skill, as well as quality work that is second to none, resting assured that they are fully insured and all staff are covered under WSIB!
T. Simpson Roofing Ltd was awarded Best of TrustedPros in 2020 for Roofing in Newmarket.
|Main contact(s)||Tiffany Simpson|
|Alternate Phone Numbers||705-739-1527, 800-925-3044|
|Listed with TrustedPros since:||2018|
|Warranty||T. Simpson Roofing Ltd. provides a 5 year labour warranty on complete roof replacements after installation. T. Simpson Roofing Ltd. guarantees against any leaks that may occur in the roof as a result of incorrect installation of shingles, valleys, chimney flashings, roof vents, stack vents, and all brick and siding flashings. In the event of a leak, T. Simpson Roofing Ltd. will make the necessary repairs to the roof at their cost, within a reasonable time period.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Business does not require a trade license|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.