Toronto and surrounding areas best Construction - General Contracting - Energy Saving Solutions - Consulting Company. TEAM X TREME had the pleasure of servicing Toronto and all surrounding areas for over 11 years! We take pride in our work and ensure professional results with each project. We provide courteous, professional and prompt service. read more...
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Hi Milan - when can we expect you to come back to our place to finish installing the window trim?
A BiPolar Experience. From Great to Ok to Really, Really Bad Milan Savic of Team X-treme quoted some work on the main floor of our home. The quote was reasonable and I was impressed with Milanâ€™s professionalism and workable ideas. The job included partially removing 3 walls, trim the openings and finishing with columns, as well as adding mouldings to my kitchen cabinets. New tile flooring was to be installed by an independent tiler. The job was expected to take 3 weeks, with an end date in late March.
I was impressed with the work and attention Milan and his team gave to the job of removing the walls. I recommended him to a colleague at work. When it was time to replace the tile floors, Milan said he had a tiling expert on hand and gave a quote which was in line with the independent tile guy that we had planned to use. It made sense to maintain a flow to the work and I liked the quality of his work.
This is where the job lost momentum. We hit the first roadblock early - I had wanted natural stone but was advised that the thick stone and existing hardwood wouldnâ€™t be level. So back to the store I went and finally settled on a porcelain tile with a stone look. Then once the old tile was removed, the flooring underneath had to be re-leveled before new floor could be installed.
Then Milan advised that the new tiles were faulty - they broke while being cut and some were warped. I contacted the tile store & manufacturer and spoke to a rep. The manufacturer immediately delivered replacement tiles to the house. The work continued, but I was hearing complaints that the 20â€ tiles were too large, too heavy, and everything seemed to be a struggle. I was being asked every couple of weeks for more payments. By this time, we were well into April.
The tile was to be in a subway pattern with narrow grout lines to mimic marble or natural stone. Once grouted, it was obvious that the grout lines were standard width and a number of tiles were uneven with raised edges and corners. I asked for approx. 8 tiles to be replaced. I was then given an additional bill for $1800 for the subway pattern and leveling the floor.
The trim work was started in both the kitchen and the walls. The columns were pre-fab but were being customized to meet the design. The workers had moved on to another job and Milan was to complete the trim, but was ill during May. Weeks went by without hearing from him. We finally spoke the first week of June and he agreed to finish the work the following week.
He came to the house the following Monday, and I pointed out the faulty and incomplete work. I am still unhappy with the floor, and have found more flaws and uneven tiles. The grout used on the replaced tiles is a different colour, making the repairs noticeable. One tile in the middle of the entry from kitchen to family room has 2â€ of grout on top to level it with the surrounding tiles and hardwood. The trim is incomplete, with each entrance missing components of the columns and mouldings.
Milan agreed to return with his crew the following week, but didnâ€™t come back and I havenâ€™t been able to contact him since, despite leaving multiple messages on his voicemail. Iâ€™ve outlaid almost $25k and Iâ€™m left with nothing completed and my entire main floor in a state of incomplete renovation.
How disappointing to have the experience end this way!
I will need some time to gather all documents together - from contract, pictures to payments and actual price what you paid me for job done at your house. Was not even close 25K! Beside that I will explain how the things happened and I will publish all documents!
In addition I will contact sales rep. for tiles to submit her response on this review. She advised you at the start when they came to replaced 10 boxes of tiles - same than me -that those tiles 20 x 20 are not meant to be installed on subway pattern and you insisted to be installed that way. We agree I will not give you any warranty on tiles or tile job because of quality of tiles and you said its ok with you! She explained to you all reasons why not to install that way..warped in the middle, corners etc. Beside that we agree from the start for Italian tiles - not cheap USA tiles stored outside on the sun for I do not know how many years! Packaging boxes where faded from sun and you could even see the brand or colors on the box! The day we start installing them we told you about the tile issues! Tiles were just cracking or falling apart once we start cutting them on professional wet tile saw.
Beside that everybody charge more for installing subway pattern because Its more cutting and more labor. That was the only additional charges from my side and nothing else! Beside that I never get paid in full or ever collected additional $1800!
We change additional 8 tiles for free! The reasons why the tiles were sinking or corners in end out...somebody was walking on them!
Your son was going multiple times at night and during the day to the fridge in the kitchen walking on fresh tiles! Few times we seen him. In addition we found marks of women high hills on tiles, even we blocked one side...and let you walk on the other side the way the tiles were installed.
I will add more to this review just to refresh my memory and gather documents...
P.S: Please see attached pictures below from actual job site and judge by yourself how the job was done.
Team X Treme has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Etobicoke and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2001|
|Member of TrustedPros Since||2012|
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Accessibility, Alarm Systems, Architectural Design, Basement Lowering, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Central Vacuums, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Data Wiring, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Electrical, Energy Inspections, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundations, Framing, Garage Construction, Garage Doors, Handyman Services, Heating & Air Conditioning, Home Construction, Home Inspection, Home Restoration, Home Theaters, Hot Tubs, Insulation, Interior Design, Kitchen Renovations, Land Clearing, Non Slip Treatments, Painting, Plastering, Plumbing, Property Maintenance, Roofing, Satellite Dish, Shed Construction, Siding, Skylights, Solar Energy, Structural Engineering, Stucco, Sunrooms, Tiling, Wallpapering, Water Heating, Window Treatment, Windows and Doors, Lawn Care
Toronto and surrounding areas best Construction - General Contracting - Energy Saving Solutions - Consulting Company.
TEAM X TREME had the pleasure of servicing Toronto and all surrounding areas for over 11 years! We take pride in our work and ensure professional results with each project. We provide courteous, professional and prompt service.
We strive to put the customer first and it shows through our expert workmanship. If you are looking for a professional, job well-done... you've come to the right place!
Our team of professionals have over 20 years experience within the Home improvements, Renovations, Addition's, Finishing Basements, Custom Homes & Cottages.
We are here to make your next project a success!
YOUR PROJECT...IS OUR SOLUTION!
DESIGN - PERMITS - ENGINEERING - CONSTRUCTION - WARANTY! WE HAVE IT ALL! WE ARE LINCESED & INSURED!
|Main contact(s)||Milan Savic|
|Alternate Phone Numbers||647-466-4601,|
|Listed with TrustedPros since:||2012|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Team X Treme to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.