We are a small company servicing the Kitchener Waterloo Cambridge areas as well as the Greater Toronto Area. We provide audio video equipment installation services, which include: -Digital Television Antenna installation -Home Theatre setup, including wall mounting -Home network set up -Computer/Home Theatre integration The bulk of read more...
At first they were about 3 hours late, after many phone calls and emails finally they showed up very unprepared, they did a messy job, basically they take over my house, from their jackets, boots and all their tools from our entrance to our TV room, the lady used our washroom without even asking and did not have the courtesy to leave the fan on or clean after herself.
After 5 hours of problem after problem, with an inspection prior to the installation day and promising 18 to 20 channels we end up with only 5 channels, they sad will come back with another item to fix the problem -never heard of them again, today is exactly 3 months from the installation day.
Worst of all they started an unrelated conversation with our tenant and spending about and an hour and half to just hook his TV, after all we had to deal with our tenant's complain.
I DO NOT RECOMMEND THEM AT ALL.
Thank you for your feedback. Our installation took place on February 24, a day when there was heavy snowfall. As stated when we contacted you, our delay was due to the fact that it took an hour to clear our driveway, and then traffic was difficult. We gave you the option of rescheduling for another day, but you declined.
As we work outdoors, we must dress for the weather. This means that when we enter your home to complete the installation, our winter clothing will be removed. We do our best to place it out of the way, but if you preferred us to have placed our things elsewhere we would have been happy to accommodate your request.
The installation took longer than usual due to the wiring in your home being complicated. We spoke with your tenant to try to determine where the wires were in the basement and where it would be appropriate to install new wires. A typical install takes three hours, but Shin explained before we started that it would take longer than this. Proper installation takes time, and you had indicated previously that you expected us to be finished in an hour so we rebooked for a day when you would have more time for us to do the job.
The part required was a VHF attachment. Shin recommended an inexpensive option that was readily available to us, but you said you would like the Clearstream attachment. Shin left you a message letting you know the price of the part was much higher than expected, and since we never heard back from you we assumed you did not want it.
We received an e-mail from you May 21 saying you had lost most of your channels. We e-mailed you back the next day asking for your availability, and we received no response from you. If you would like an appointment for warranty service, please get in touch with us again.
We had Tech Unbound do are install. This was done on time and on budget. This Company is willing to take the time, demo their product and help with after install support. I was having issues bringing in a local station. They suggested a surge protector with coaxial cable protection. This worked as well improve the reception,
Thanks so much for you endorsement, Bruce! I'm happy to hear you're enjoying your service.
Tech Unbound has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 1.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
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We are a small company servicing the Kitchener Waterloo Cambridge areas as well as the Greater Toronto Area. We provide audio video equipment installation services, which include:
-Digital Television Antenna installation
-Home Theatre setup, including wall mounting
-Home network set up
-Computer/Home Theatre integration
The bulk of our work currently is digital television antenna installations. With the current digital television switch over, many Canadians are choosing to go with antenna as an economical alternative to the high price of cable TV. While antenna will never have the quantity of programming that cable or satellite TV can provide, it does provide quality of picture that rivals current blu-ray players.
Call us for a free, no-obligation on-site survey. We will provide you with an accurate estimate, along with details of what you can expect from our installation.
We service K-W, the GTA and surrounding areas.
|Main contact(s):||Shin Huang|
|Alternate Phone Numbers:||416-238-1413|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Contact Tech Unbound to request licensing info.|
|Insurance information:||Contact Tech Unbound to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.