The Concrete Guys offers quality waterproofing and concrete services at affordable prices. Fully guaranteed and references provided. Please call the pros. 226-700-5059
Greg started off strong at the start of the job. Showed up for quotes, and start date as promised. Was initially given a $500 deposit, as written in contract, as well as another $1000 when the work started. Everything seemed fine, until they came with the first couple yards of gravel, and some 2x4's to make the framework. This is when Greg asked for more money and said that the finish prep would happen that week, as well as the pour. Since he had been great up to that point, I said that he would not receive all of the money, but reluctantly gave another $1000 in good faith. This is when the work stopped. It took me weeks to even get them back out with another load of gravel, which just got dumped between two piles of scrap wood and buckets/old used materials. Also, we had his equipment stored in our garage the whole time, up until now. After 6+ promised returns over 6 weeks that he didn't show up for, and that were followed by a day or two of not answering his phone or text, they finally showed up! This time it almost seemed like it would happen! Friday afternoon and Saturday morning they levelled the framework, and finished tamping the gravel, with a promise of pouring Saturday afternoon. By 4pm Saturday Greg texted another one of his excuses about the cement company cancelling because they were too busy. Unfortunately, I know people at this company, and was informed that there was never an order even placed for delivery anywhere near my area.
Faith has been completely lost in getting this job finished with Greg, and we have requested some money returned. I have offered multiple times over the past couple days to talk numbers so he would still be paid for the work completed. He stopped responding as soon as he realized I had caught him in a lie, and refuses to answer now. I do not suggest this company to anybody! We are out $2500, with only the gravel and framework completed. I am trying to stick with the contract and was willing to ask that only the extra $1000 that was given be refunded, as this money was meant to pay for the cement that was never ordered. I tried harder than ever to get a response, and finally got one in the form of a VERY rude voicemail full of profanity. He stated that we are done, and I will get no money back, or work completed.
Shame on me for giving extra cash to someone who seemed legit! Never again!
Greg from concrete guys booked Saturday May 20 to begin, he required a cash deposit so we met on site and I gave him $1300, for a $2000 job. He said he would get started asap, so he dropped off a couple guys and left. I stopped back a couple hours later and they managed to get a flower bed out and jack out a bit of old concrete but no one was around, they worked a couple hours and left. I called Greg and he said they are kids and its the long weekend and he expected it. He said he would be back Tuesday after the long weekend to finish.
I came back Tuesday and no one on site, I called and he said they were on the way. This excuse went on for a few days, they had made some vague attempts to lay some studs on the ground for forms but nothing more then that. I called Greg and made arrangements for my guys to dig out the sod with a back hoe for $250 to make it go quicker as he didn't have machinery or equipment. Greg agreed to deduct this off the balance owing. Days after no work ever got done, he kept telling me it looks like rain and he cant pour concrete today but he didn't even have the gravel base in or and forms up. Each day I called and each day was another excuse. Soon after that Greg stopped answering his phone. I was forced to go to his foreman's house and he didn't know what was going on.
At this point I called the Police and they said it what a civil matter and suggest I proceed through small claims court. After many calls the following week Greg said he would return my deposit by the end of the week of June 2nd but he never did. I texted him and asked if he required more time and he said I quote "That would be nice, I had truck issues and cost me 4 grand, its been tough. I will contact you asap and have full intentions of paying you. and thanked me as he said 'Im in a tough spot". I never heard back so I called him Monday June 8th he answered the phone and said he call me back in 15 minutes but he never did. I have since had to hire another company to do the work and pay more money again.
I don't suggest using Greg from concrete guys as they aren't reliable, hes a fast talker, and lies to your face. Both Greg and his foreman dont drive and rely on girlfriends to drive them around. Greg was living with his mom still and clearly dont have his life together yet.
Dave sharda demanded me to pour within days of booking. I took away a couple loads of concrete. Saw cut another piece and removed. Work on it right away on long weekend. Rain three days that week. Demanded pour on Fri or asked to not finish job. Unreasonable. And all he does if profit off other contractors and does nothing.
The complaint he's speaking of is a neigh bour of a reno house he has. Already making money there and increasing the neighbours bill to a margin where he's making more off job then me. Just because this isn't being done doesn't mean others aren't welcome. He only speaks and shows others what he wants them to see. His in person words are different. 2 hours after he posted this add he messaged me to do a larger job. He didn't realize that I get alerts from this site. He can't do cement and seeks others and pays very little and wants it done yesterday. He's an exaggerater of words and also a bully.
Sincerely yours the guy who's not paying you for nothing. Get over yourself. Also threatened with violence and talk of selling an imaginary debt. And called the police while throwing me under the bus to get his cut.
Contracted "The Concrete Guys" mid spring for a tear out and new concrete driveway, an initial deposit was given. They started tear out 6 weeks later, a little at a time over 10 days leaving multiple piles of debris over the process.
Concrete was formed and poured within the following week, they returned 6 days later to cut lines. Leaving a huge mess on neighbour's property. It has been 3 months since and they have not returned to do the finishing work and clean-up.
I paid un full day of pouring, HUGE MISTAKE. Many attempts have been made to set up finishing work always met with a new excuse. If you have already contracted them I advise not making full payment till job is finished and cleaned up. At an extra expense to me I have cleaned up my neighbour's property and paid for removal of leftover lumber and debris.
Unprofessional staff, spotted urinating between houses. One asked for a ride home because he couldn't do anymore work by noon due to no way to tear up more, out of room due to debris and no way to transport it.
Now they send people by as a reference, but can't seem to finish the job. This gives me the opportunity to point out the improper grading and cracks already forming.
UPDATE IN REGARDS TO COMPANY'S RESPONSE : They denied even doing the job when review was first submitted, now they state that a rep contacted me saying the job was completed to my satisfaction. The only attempts to communicate were me attempting to set up parging and clean up, 6 attempts over the months. I have added the pictures of what they call a complete job. Sept 25 2016
This job was done to satisfaction and he has never contacted us.Our rep even spoke to this person and the client said he was happy
The Concrete Guys has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Greg Allen|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact The Concrete Guys to request licensing info.|
|Insurance information:||Contact The Concrete Guys to request insurance details.|
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The Concrete Guys has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum