At The Finishers Touch, we are serious about the integrity of our work. When you hire us, you can expect high-quality materials and superior workmanship. We understand that a great installation job starts with skilled, experienced craftsmen. Our experienced installers consistently achieve outstanding results, and we're proud to have bui read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Marc and Craig are absolutely fantastic! They went above and beyond to make sure that our trim and baseboards looked as perfect as possible. They pay close attention to the small details and are worth every penny. We had some tricky windows but Marc was extremely helpful in going over all the options and explained the pros and cons of each. They both have a great sense of humour and were just a complete joy to have in our home! We plan on using them again for future projects!
We hired The Finishers Touch to replace our stair treads, as well as install stair skirts during our home renovation. It started off well enough, but while removing the old stair treads, the guys put multiple holes in newly drywalled/painted walls with their crow bars. I mentioned that they were new walls, and was told that the damage was 'part of the process'. The treads were replaced over the course of 3 days - and then it was time for the skirts to go in.
It is very clear from the final result that the owner had not much experience with stair skirts. It took almost 9 hours to install 3 pieces, and they look absolutely awful - as if done by an amateur. The heights on the top and bottom are all different - so there is no way the baseboards will neatly tie into them - a detail that was discussed at great length prior to install. Additionally - the skirt board doesn't go completely into the corner of the stair tread, and the carpenter tried to piece little triangles to cover for the mistake. And, our walls were scratched and gouged even further during that process.
Upon discussing with the owner the issues above, he was quick to blame the age of the house for the way the skirts turned out - blaming differences in height on the treads... the treads that he rebuilt a few days prior with no attempt to correct the heights.
He did offer to come back and redo all the work, but I declined as I didn't believe he had the skills to do it properly. A small credit was offered off of our invoice. Two days after receiving it, the owner texted twice and called once early on a Saturday morning to ensure it was going to get paid.
I feel that their craftsmanship was extremely sub-par, and the owner was most unprofessional in handling the issues and the invoice. They also set appointments for the quote phase and canceled numerous times. I would consider other options for your carpentry work.
Our team is very versed with stair skirting installations. As for this project, the client was made aware that the stair rises range from 6 at the bottom to 8 1/2 at the top which can only be corrected by replacing the stair stringers. When it was brought up to replace the stairs, the client had no interest in the additional cost for a full replacement. We pride ourselves on providing quality installations and made efforts to accommodate this client. During the quoting process we had to reschedule multiple times as our schedule and the clients unfortunately did not align. Customer satisfaction is our highest priority and we have many happy clients to attest to this.
I contacted Marc to get a quote on baseboards. He arrived when he said he would and got the quote to us in a timely manner. We decided to go with Marc as my husband and I both felt he presented his quote professionally and we really felt comfortable with him right away and we felt comfortable having him in our home. He arrived on time every day, he was very easy to talk to. He kept our home very clean at the end of the work day. He walked me though the job at the end. I would strongly recommend Marc / The Finishers Touch!
Marc Kennedy recently completed a large wainscoting application to our house. Marc is very professional, and meticulous in his work. The project required creativity and foresight. He delivered this throughout our project. He kept us apprised on a daily basis on all elements of our renovation. Our end result was so beautiful, stunning in fact, we couldn’t be more pleased. We would highly recommend Marc as his workmanship is commendable.
We wanted to install crown molding in our kitchen / family room but didn’t really know where to start. I found Marc at the Finishers Touch by looking online and reading reviews. His company was close by and their reviews were excellent so I scheduled an appointment for some advice and a quotation. Marc showed up with a book of samples. I had no idea how many choices of crown molding were available. He suggested a design that suited the room and existing trim. The quote was reasonable and they were able to schedule us in within two weeks. They completed everything from start to finish in two days. Not only were they professional their work was meticulous. Complex angles cut to perfection. They totally exceeded our expectations and the finished installation looks amazing. I have no hesitation recommending this company.
I contact Marc about putting up some crown moulding in my kitchen and living room. He was very pleasant on the phone and came to my house to do some measurements. I got an emailed estimate for the work which I thought was a fair price. I had him pick up my moulding from the store and he had it installed in one day. Great work!! I’m very happy with it! A pleasure to deal with!!
Marc and Kevin came in on Sunday to began the work and had finished it all by Monday late afternoon. It was a special rush job and it looks absolutely wonderful! Even though it was a rush job, Marc paid attention to every little detail and found solutions that look fantastic for odd areas. I would recommend Marc any time to anyone!
Thank you Leah. It was my pleasure and we both wish you a peaceful journey.
The Finishers Touch has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Langley and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
At The Finishers Touch, we are serious about the integrity of our work. When you hire us, you can expect high-quality materials and superior workmanship. We understand that a great installation job starts with skilled, experienced craftsmen. Our experienced installers consistently achieve outstanding results, and we're proud to have built a reputation for customer satisfaction.
We look forward to doing business with you.
The Finishers Touch
The Finishers Touch was awarded Best of TrustedPros in 2020 for in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2019 for Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2018 for Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2017 for Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2016 for Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2015 for Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2014 for Decks and Carpentry in Langley.
The Finishers Touch was awarded Best of TrustedPros in 2013 for Framing, Handyman Services and Carpentry in Langley.
|Main contact(s)||Marc Kennedy , Carl Denton|
|Alternate Phone Numbers||778-808-5622,|
|Listed with TrustedPros since:||2013|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
The Finishers Touch has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum