This Calgary area plumber is rated 1.8 from 1 review with a TrustScore of 1.1. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
5/29/2020
The Gentlemen Plumbers came out to our high rise in Calgary to give us a quote on replacing a kitchen faucet and a garburator. We had specific name brand items we wanted them to order and install. First of all it costs $70.00 just to let them in.
Frank was a nice guy, found out later that Frank was an apprentice. He looked things over and a few days later I got the quote. I knew the price of the parts as I had them installed in another home in the USA.
The quote was a grand total of $2515.55. The costs of the parts which I have just purchased was $1288.00. That left 1227.55 for labour. I said wow really. I called many times it took 5 days for a return call. I asked them to have a manager call me. No Calls. Then on day 5 Frank the apprentice called me. I asked how long would it take to replace these two items. He said should be an hour. I replied so you charge $1227.55 an hour. He said yes that is the quote and the reason is " we offer one year warranty on parts and labour" and he went on on how the cost covers their overheads. Really I said. I asked what is your hourly rate , he state $275 per hour. And that's for an apprentice plumber without a ticket. Again I stated I will pay the hourly rate which is probably the highest in this business and come on lets be fair. No such luck the quote is what the cost is. I asked him to have a manager call me, no call. I Phoned the company again and stated my concerns, again no call back.
Do not use this company they are not who they say they are. They will rip you off especially if you have no experience in dealing with plumbing fixtures. Something tells me they saw an older couple with a few dollars that could easily be fooled with a quote that is not broken down with parts and labour.
They did not even specify the parts and model numbers in the quote. Plus they quoted a Garburator that was discontinued.
The Gentlemen Pros Plumbing Heating and Electrical has a TrustScore™ of 1.1. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Calgary area plumber is rated 1.8 from 1 review with a TrustScore of 1.1. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Cherelle Payne |
DBA, formally or associated with | The Gentlemen Plumbers |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer a 5 year warranty on many of our services, depending on the service. |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact The Gentlemen Pros Plumbing Heating and Electrical to request licensing info. |
Insurance information | Contact The Gentlemen Pros Plumbing Heating and Electrical to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.