The Renovation Company

Everything started good with the reno. We wanted a few walls moved, and everything was done in a relatively timely manner.

But now, there are few small things left incomplete, and Randy has left us in the dark. He won't respond to emails or phone calls. He is pretending we dont exist. We just want this done. The work is now almost a month overdue from the date Randy said it would be done.

The Renovation Company: Decent work, Horrible Customer Service.

I had a kitchen renovation completed by The Renovation Company. They helped me utilize a recycled kitchen to minimize my costs for the renovation and did a great job utilizing all components of the recycled kitchen(cabinets)

to fit into my current kitchen layout.

Randy was courteous, helpful and always available with any questions, before,during and after the renovation process.

I was given the name of the renovation co. by a friend. I called them and they arrived when they said they , looked over the job, gave a clear estimate , moved onto the job two weeks later, had all equipment ready, cleared out old shower all garbage cleared that day, ready for installation of new shower, three days job complete no problems.

Regards.

Roper G.

Our kitchen has undergone its final renovation. When new, in 1970, it had cupboards, with dark brown doors at heights convenient to us then.. Our first change: was paint the doors light blue, change the colour of the counter top and add some new cupboards that we built ourselves. A second coat of blue followed several years later. Then we decided a general overhaul was necessary.We wanted more convenient storage space for utensils, food and linens. The finish would have to be white, for a brightening of the room in general, and storage space should be at a convenient height for us now.

We spoke to Daniella and Randy of the Renovation Company at the Oakville Home Show this spring. They came round to our home looked at what we had and agreed that convenience could be upgraded considerably. We talked of deep drawers with automatic closers, of pull out pantry shelves, of a shelf above the counter at eye-level for the ease of using our microwave and large toaster oven., The cupboard/desk I had built would be taken out and replaced with a new desk with cookbook cases above it. To the right of that, would be two pull out pantry units with steel shelves and space for food storage.There would be custom made cupboards above the fridge and to the right of it, with the micro shelf underneath. Below this would be three deep pull-out drawers for storage of food and utensils. A new bulkhead had to be built above all of this to accommodate the new arrangement of cupboards. The current broom closet would remain but with a new door and permanent shelving. Above the stove, the old shelves would have new doors, Under the sink would remain the same, but with new doors.To the right of the sink a new cupboard would replace the old. The counter top to the right of the sink would be extended by 18 inches in width to allow for eating there, with two stools. Here again there would be deep drawers for cutlery, dishes and baking equipment. The biggest change would come above that wider dounter space, with the removal of a large hanging cupboard to let it much more light. Below the wider counter space would be a drawer for and a lower cupboard with two pullout drawers for more linens.

When we had agreed on what had to be done, a price was quoted - it had to be raised as we made some changes -and we started the enormous task of clearing the kitchen.

Cupboards came down, bulkheads were built, doors came off. We had an interesting tour of BCKC in Mississauga to see how the replacements would be made; we saw the pull-out pantry shelves, chose the style of door and hardware and the self-closing hinges. Painting was started in our kitchen at the same time that the cupboards were built in the factory and spray painted with Cloud White. We had a deadline of late July, as our Christmas for the family would be celebrated then in Bracebridge with all three of our daughters.

The measures, the carpenters, the installers and the painters were all congenial, glad of cold lemonade in the heat of July, and cleaning up well each day after they were finished. Then the cupboards started arriving. Slowly the room began to take shape .As more and more white surfaces were installed, the kitchen became brighter and brighter.

When all was installed, the bits of flooring fitted in, the pull-outs adjusted and the doors trued, we noticed two things: with the European (?) hinges to the right of the sink, we could not open the cupboard enough to get things out easily; the book case above the desk would have to be covered with a door to complete the new appearance. Neither was a problem:; the hinges were replaced to allow the doors to be opened wider and the book shelves were covered. All we had to do was put all of our kitchen back into the new cupboards and shelves. For a while, we couldn't find things, but we are getting better at it.

We are very pleased with the transformation that Renovation has made, and would be glad to recommend their work if asked.