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Our experience was extremely frustrating. Total lack of communication, ignored emails and missed promised delivery dates, subsequent to hire,(later acknowledged verbally and in writing by Owner) eroded our confidence and trust in the firm. We found their behavior insulting, forcing us to question their ability to execute our bathroom updates in a timely and professional manner and terminated our contract during the preliminary stage. Miraculously, days after termination they initiated dialogue, forwarded unsolicited plans and rough budget, created with stale input from us.
The firm wasted our time and their additional refusal to return all or a reasonable portion of our retainer forced us to pursue legal action.
Sufficient data is not available to establish a TrustScore for The Robinson Group. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Company Website||Not yet provided|
|Social Media Profiles||N/A|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||N/A|
|Listed With TrustedPros Since||2016|
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Additional services may be offered by this company. Please contact The Robinson Group to inquire about their full list of services.
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||N/A|
|24 Hour emergency service:||N/A|
|Licensing information:||Contact The Robinson Group to request licensing info.|
|Insurance information:||Contact The Robinson Group to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.