We are very, very disappointed with The Sprinkler King's after sales service!! We got the system installed in 2014, and every time we have had issues with the system and tried calling them, we never get an answer/phone call back from them, until the end of the season, in Fall, when they have to come winterize the system (take out the air pressure in the pipes), and for which we pay $40. This year, 2016, we laid new sod costing us close to $2000. We called Sprinkler King end May, 2016, to request if they could help reset the angle and pressure of the sprinkler, as the new grass was dying from not getting water from the sprinklers. We left several phone messages, texts, even sent them an email through their web site, but to date, August 23, 2016, we have not received a call back!!!!! So they not only failed in their warranty of 10 years of Labour (as indicated in the contract), but also cared a damn, that our grass was dying!!!
We now purchased the rotator sprinklers from Canadian Tire.
Please DO NOT hire this company to do your irrigation system. Sadly, a senior couple who came to visit us at the time Sprinkler King was in to do our irrigation, fell for them, and have since lost precious plants and shrubs due to the same reason.
Very Very Very poor after sales service.