Tile Mart Abbotsford

I did not like dealing with Tile Mart was the worst experience I have dealt with other stores for floor installation. Please do not deal with this store a total rip off. Cost way more than quoted everything was extra shoebase and T cap but was not told that all other stores I have dealt with install floors with every thing included Very out raged with the extra money it cost.

Hi I just want to thank the guys at Title Mart - Abbotsford. I bought from them before about 12 yrs ago and now went back to see what they had for my bathroom reno. Same guys after 12 yr and he remembered my first name and where I had worked at the time back then. They had great products and wonderful service and the prices were good also. They know their stuff and have a very good eye as to what will go with what. You should go check them out if doing a reno and you will be happy that you did. Tell them Eileen sent you. Thanks for all the help again as always - Eileen

they were friendly and nice enough when they wanted me to purchase their products.

They made all these claims of an excellent warranty. Well once they made their delivery everything changed.

1. They forgot to delivery half my order. They never phoned me, I had to email them three times with no reply to inquire about the missing products I paid for. When I went to the store Jas stated he email me about it. There was no such email, that was a untruth. I had to pick up the remainder even thou I paid for delivery.

2. Many tiles were chipped, and scratched, and the marble piece I bought was cracked in half and crazy glued back together. Their response was basically not our problem, and refused to honour the warrant, and or even exchange items for undamaged products.

3. They were rude, disrespectful and dismissive, and even uncooperative once they have your money. Dont walk away from this business, run, its not worth trying to save a few bucks for the time and stress it will cause you.

Hardev, was fast to sell tile when my wife and I were in the market for tile. We were unsure of how much tile we needed as we had not finshed with the design of what we wanted to do. He told us no problem we can bring back what we don't use. He said he had some left over in another store. When the design was changed we had not even picked up the tile from the store. He then told us he could not give us a refund on the tile as half the order was to much tile to take back sonce this was a special order. Now all of a sudden it was not coming from another store it was SPECIAL ORDER. Do yourself a favor and go elsewhere!