TILE MART - Canada's leading supplier of exclusive, high-quality tile, hardwood, laminate, cork and vinyl flooring - is committed to providing our retail customers with an extensive inventory of innovative products from the finest environmental stable manufactures throughout the world.
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
*** Please read all 1 star reviews **** because other 5 stars review might be from their family & friends.
- My mistake not to read these reviews before going there
- Initially when I put the deposit for the tile they said it's fully refundable now I change the mind to choose different tile which they don't have much collection at all and they refuse to refund my deposit.
***Be careful doing business with these people ***
Here is the reply to your comments below
-----------------------------------------
When I have the deposit your salesman said it's fully refundable anytime so I trusted him (that's the case even with all other stores).
I'm going to file complaint against you in consumer court now.
Hello Narinder,
You have come to store on 01-02-2020 to purchase tiles and made deposit of $200 to hold 1900 sqft tiles. After 15 days we called you to pay 50% of payment of your invoice, but you told me that you need sometime to make the payment.
After few days you came to store, we ask you if you don't want the tiles as one of our customer want to buy that tiles and we can refund you the money at that time you said you want to have that tiles.
Now after two months you are telling that you don't want tiles, than also we offer you that you can change the product, as we got four store and million sqft of tiles in stock and a wide range of large format tiles.
We need to file legal law suite against you for your losses and you need to clear our payment and take your tiles.
Run away from this company. Take a look on the reviews on Yelp, they are true.
They dont follow through on the warranty they claim the product has before you buy.
They dont deliver everything even though you pay for delivery, requiring you to make a personal trip to get the rest
They are evasive when you try and get a response out of them
They wont do exchanges for undamaged products
They are rude and disrespectful once they have your money
Trust me, as a professional, its not worth shopping with TILEMART to save a few bucks, cause it will cost you more in time and stress then its worth. Dont walk away from this business, run away.
Tile Mart Surrey has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Surrey and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 2 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Tile Mart Surrey may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
TILE MART - Canada's leading supplier of exclusive, high-quality tile, hardwood, laminate, cork and vinyl flooring - is committed to providing our retail customers with an extensive inventory of innovative products from the finest environmental stable manufactures throughout the world.
Main contact(s) | Jas Khangura |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2000 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Tile Mart Surrey may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Tile Mart Surrey to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.