This Richmond Hill area roofing contractor is rated 3.4 from 5 reviews with a TrustScore of 1.5. Services offered include roofing and siding work. Read their reviews, ask about license and insurance information, and request a quote.
Timberwolves Roofing began operations in 2016 and has received 5 reviews for an overall customer rating of 3.4. The average rating for businesses providing similar services in the Richmond Hill area is 4.6. Write a review
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1
1.2
Timberwolves incompetently installed James Hardie siding at my house, wrecking it and costing me tens of thousands of dollars to remove all of their work and reinstall it with a competent contractor. After ghosting the unfinished job, they have refused to refund any of the over $12K paid to them, forcing me to go to court to recover it and fix the damage they have done at my house. The job has been a nightmare and we will be out a staggering amount of money because of their incompetence.
They ruined Hardie siding by installing it with brad nails, voiding the manufacturer's 30 year warranty, potentially violating the building code, and failed to follow almost any of the basic installation instructions.
The James Hardie manufacturer rep was floored when he learned how Timberwolves installs their product. Besides hundreds of holes and tiny, bent and broken paperclip-like nails sticking out, they failed to stagger the joints or even lap the boards properly, exposing the manufacturer's nailing details all over the wall and creating multi-storey high lines of seams. The job is a disaster. They abandoned the worksite, leaving garbage, cigarettes and nails everywhere and asked for more money to come back to do the job. Stay away.
5
Thomas carefully listened and understood our problem and gave us multiple options for the solution. The case is special, other company asked crazy price, but timberwolves roofing asked a reasonable price and did a really good job. I appreciated it!
His team was very courteous and did an excellent job cleaning up afterwards at our home. I would recommend Timberwolves roofing!
5
5
Timberwolves Roofing was very professional; they explained well the service and options that they were going to provide; answered my calls and questions; and did a great job with our roof and upgrading our attic insulation. They also followed up with me after to confirm my satisfaction with their work.
Timberwolves Roofing has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 9 |
| Approved | 1 | 5 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 4 |
| Overall Rating | 1/5 | 3.4/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
N/A
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2016 |
| Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Richmond Hill area roofing contractor is rated 3.4 from 5 reviews with a TrustScore of 1.5. Services offered include roofing and siding work. Read their reviews, ask about license and insurance information, and request a quote.
| Main contact(s) | Joy Timberwolves |
| Listed with TrustedPros since: | 2020 |
| Residential work | |
| Commercial work | |
| Warranty | 10 years warranty for roofing |
| Accepts credit cards | |
| Year established | 2016 |
| Offers financing | |
| 24 Hour emergency service | |
| Legal structure | Incorporated |
| Licensing information | Business does not require a trade license |
| Insurance information | Contact Timberwolves Roofing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
