We help all of our clients turn their dreams into reality. As full service General contractors, our main geographic focus is the Durham Region. We are fully insured and Baeumler Approved.
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If you are looking for someone to take charge of your renovation project, then look no further than Titan Renovation Solutions! We moved into a new home in Sept 2019 in Courtice, and a month prior, we had gotten quotes from 4 different contractors for finishing our basement. Our decision to go with Mike from Titan Renos was such a simple one. Mike was professional, knowledgeable, never pushy and made great suggestions for the space. When we met, he drew up a mock blueprint on the spot and within a few hours presented us with a picture of what he envisioned the space to look like, based on our meeting. Mike always made time for us and always took control of the project, ensuring that our needs were met along the way. He communicated regularly so we knew who was coming into our home and when. His use of a subcontractor (Dave from DL Renovations) was a master stroke as his work ethic was impeccable, plus.... Dave was just a super nice guy. Fast forward 5 weeks later and that picture became a reality and there was Mike putting on the final touches, including a final mop of the floor. Mike completely delivered on what he promised us - on time and on budget. We are over the moon with our sparkling new basement!! Thank you Titan Renos and we look forward to working with you again:)
Review of Titan Renovations – Whitby
Michael Messerschmidt (owner)
DON’T LET HIM INTO YOUR HOME (He doesn’t take responsibility for anything)
To this date, 1 year later the job isn’t complete and MOST importantly, he owes us money.
Scope of project: kitchen, main floor hallway and powder room, an easy 6 - 8 week job according to Michael.
He didn’t supervise the job at all; he only came to the house a handful of times as we later found out.
There were so many occasions that his crew left the entire house unlocked at the end of the day, despite notes at each door and speaking to Michael.
There wasn’t any sort of cleanup done at the end of each day and our garage became a disgusting dumping ground, as well as the basement. Michael wouldn’t deal with it so his associate brought in 1 800 Got Junk to deal with the garage and the basement disaster they left.
In the first day of demo the amount of damage to areas NOT related to the reno due to carelessness was unacceptable. Michael came the next morning to see the damage and said, “don’t worry we’ll make it right”, I treat every client’s home as if it were my home”. This go to phrase became the theme of the entire project as not a week went by without a significant disaster. In fact, his team was so inept that the scope of the project grew, at his cost, because of the endless issues, which he blamed on us.
The work ethic and skill set of his tradesman, Frank, who was supposed a master tile setter among other skills was substandard:
Frank was A MASTER OF NOTHING AND DESTROYER OF EVERYTHING as he also did the drywall and painting. ALL the work he did, except the flooring, which still hasn’t been dealt with, was redone by outside trades because we refused to allow him back in the house.
• Poor tile cuts, therefor chipped tile that was then laid
• Variations in tile spacing and elevation
• Grout cracking within a couple of months due to incorrect mix of grout
• Extremely poor transitions at thresholds
• ½” wide grout where he didn’t cut small pieces to butt up to all door frames
• Crooked cut tiles and poorly installed aluminum strip at step up from vestibule to hall floor
• No planning of tile pattern resulting in many of the same tile laid side by side making for a strange looking floor
• Some of the wood strips don’t even reach the baseboard…cut too short.
• Poor drywall and painting skills, painting areas that weren’t in the scope of the project.
When we tried to discuss with Michael these issues the answer was always the same…you chose cheap product, so it is your fault. Not the case as verified by other independent professionals.
Frank cracked every kitchen ceiling drywall seam after painting, Mike wouldn’t address this for 5 days. We were upset and he told us we shouldn’t have lived in the house for the reno, I told him he would have hidden the ceiling issue. He didn’t answer that.
Tried to blame incorrect placement of pot light holes cut on us when we specifically indicated our needs at the outset. SOMEONE NICKED ALL THE POT LIGHT WIRES, HE WAS TOLD ABOUT IT AND NOTHING WAS DONE UNTIL THE ELECTRICIAN REFUSED TO INSTALL THE LIGHTS BECAUSE OF THIS. If the electrician had done the installation despite the nicks, we never would have known and could have had a house fire. FRIGHTENING.
We had to delay the installation of the cabinetry several times.
This saga is several pages long, however, this is the gist of it. A disaster from beginning to end. Info has been forwarded to Brian Bauemler, as he has been Brian Bauemler approved. It turns out they have suspended him and are investigating.
Titan was also hired through Lowes. They started out well while tiling our kitchen floor. They then dropped off and took a week longer to finish up the floor (was a 3 day job). They arrived later and later each day (usually around noon or later) and kept coming unprepared. I was was so annoyed I let them use some of my tools as I watched just to save time.
The workmanship appears to be ok at this point but their work ethic was quite poor. I received many excuses as to why they were so late or why the job was taking so long.
At the end of it all I was given a costly invoice for materials they needed to buy during my job which I am still discussing with them.
They also left one heck of a mess. All the garbage was left behind and the house was loaded with dust. They are NOT clean at all.
Titan Renovations was hired in November 2017 to tile a kitchen floor. This is now February 2018 and the job is still not completed. The quality of workmanship. Not to mention work ethic is well below an acceptable standard. The wrong colour grout was put in and needed to be removed and corrected. When this was finished and time came to vacuum up dust, grout in some areas went as well. I have loose tiles that need to be removed and fixed and all 4 transitions between floors are incomplete. Foolishly I trusted Lowes Stevenson rd in Oshawa to hire people who were competent. Sadly I was mistaken.. Still waiting for completion. There always courteous, will tell you what you want to hear when communicating then there's always an excuse as to why things have not progressed. They make great politicians.
Titan Renovations has a TrustScore™ of 0.2. The average TrustScore™ for other businesses providing similar services in Whitby and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 13 |
Approved | 0 | 4 |
Unverified | 0 | 2 |
Suspicious | 0 | 7 |
Overall Rating | 2.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2004 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We help all of our clients turn their dreams into reality. As full service General contractors, our main geographic focus is the Durham Region. We are fully insured and Baeumler Approved.
Main contact(s) | Michael Messserschmidt |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2004 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Titan Renovations to request licensing info. |
Insurance information | Contact Titan Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Titan Renovations has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum