Titley Construction

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Titley Construction has been in business for over 20 years. We have had the opportunity to do a lot of complete home renovations and excel and kitchens, Cabinetry and mill work. We have our own fabrication shop that can handle any project, any size. We strive on customer satisfaction and our business is based on referrals.

Contact Details

Contact Titley Construction

613-371-3314 |Website 2615 Blackwell Unit 100, Ottawa ON K1B 4E4

4 Customer Reviews

Rating of 4.2 / 5 from 4 Reviews

4.2 4.2

Titley Construction began operations in 2006 and has received 4 reviews for an overall customer rating of 4.2. The average rating for businesses providing similar services in the Ottawa area is 4.5. Write a review

Overall Rating Summary

Quality of Work Quality 5.0
Timeliness Timeliness 4.0
Cleanliness Cleanliness 4.7
Budget Budget 5.0
Communication Communication 4.3
Courteous Courteous 4.3

Rating Distribution

Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
0
X

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TrustScore™

Titley Construction has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.

2.4
TrustScore
TrustScore 2.4 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 1 4
Approved 1 4
Unverified 0 0
Suspicious 0 0
Overall Rating 2/5 4.2/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 1 1
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Transparency
Posted License Information N/A License Information
Posted Liability Insurance Not yet provided
Posted Workers Compensation Not yet provided
Company Website Yes
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2006
Member of TrustedPros Since 2015

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Other Services Offered

Complaints

Titley Construction has received employee and/or sub-contractor complaints

Complaints Filed By Employees and/or Sub-Contractors
Name: Trent, Received: 2/2/2024 12:00:00 AM

Complaint: From personal experience working in shop and on the field for installations.

An entire list shortfalls would be hard to summarize. Connected to this business are fantom/phantom glass, wine cellar solutions, and sauna solutions. All of which are the same people. Owner Louis Titley. All of the previous names divided on paper. However, very much the same building and company.

Working for them at a reduced rate only agitated the level of disappointment and embarrassment going to contracted jobs to be a missing link. Only to not have a set plan with 3d measurements. On the fly work and thinking are left to an operator to be expected to figure it out. Then is a gross difference from material value and payments rendered a to persons work for as to what the clients pay.

It was a personal experience of being belittled regarding simple matters all roundly. Simple without the desire to pay an appropriate livable wage and the expectation that I install glass, fix broken machines, operate under maintained trucks to transport tools and materials. Install low voltage lighting, and correct pdi s of the clients from either shop defects or installation errors.

There was an overtime of the classical users mantra. We ll have you do work valued greater then what we pay. However, until we see what you can do, we won t pay more.

With that said, I have given more then the value of what I have received and now that the new year is here and they re cop out covid Job lists have been addressed.

I was let go to have been not a great fit, or something or other. I haven t made the cut.

There are people actually worth what they work for and those guys are the shop workers.

Myself, being a Handyman with a great work ethic and well over a decade of experience being undervalued and degraded was another experience. I was hired because I was cheaper than a temp and the company has a good sales department since it s mostly Louis himself.

The greatest test of patience on my part with these groups of company s was the incredible disorganization and lack of knowledge of their own product. They are confident and are greater at selling. Therefore, it s a buyer beware and of course this is coming from the perspective of someone taking their work to help, and be underpaid.

A funny incident is when you see someone huff and puff with the embodiment of: if you want to do it right do it yourself. In action shaving down mole hair besides his glass work and playing it off. The other field operator jesting of him the whole time saying this man thinks he s so slick shaving down the hair with a buzzer. When they have varying thickness. Instead that day he used an Olfa knife and shaved three sections bald. Then pulled me aside the night of the incident and pointedly complained about his staff for complaining about Louis s disorganization and falling infront of a client who lives in a beautiful manor on the east end of Ottawa. The time to 6:30 pm I had not been compensated for.

Another embarrassing instance was for wine cellar solutions at La Cit whereas, this goes to show the sales pitch was greater than the teams know how.

Expecting to work with a system with the wrong configurations and the college patiently waiting for the work to be completed. All the while when I was just one of many people sent to figure it out.

With this experienced summed up, the only reason it is not one star is because although sometimes obnoxious I like the people here. However, from my perspective these are middlemen trying to run the whole baseball field. During their glory was probably when the owner did the work himself and pulled in his well earned lion s share. I didn t see those times, I witnessed the turning of the pride.



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Overview Continued

Overview

Titley Construction has been in business for over 20 years. We have had the opportunity to do a lot of complete home renovations and excel and kitchens, Cabinetry and mill work. We have our own fabrication shop that can handle any project, any size. We strive on customer satisfaction and our business is based on referrals.

Additional Information

Main contact(s) Louis Titley
Alternate Phone Numbers 613-371-3314
Listed with TrustedPros since: 2015
Residential work Yes
Commercial work Yes
Warranty We offer full 5 year warranty on all craftsmenship. Excludes equipment with their own warranty from the manufacturer
Accepts credit cards Yes
Year established 2006
Offers financing No
24 Hour emergency service No
Legal structure Incorporated
Licensing information Business does not require a trade license
Insurance information Contact Titley Construction to request insurance details.

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Answers

Titley Construction has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum

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