Top Line Construction specializes in custom builds from small projects to complete overhauls to ground up builds. We put enthusiasm, care, pride and expertise in each project. Home renovations needn't be a stressful experience with Top Line Construction, as we walk with you through your project each step of the way. Projects may include read more...
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We had a bad experience with Top Line Construction, even though we contacted references before we did the contract and were given great reviews of the company. They were late in getting the project started, lack of communication, always had excuses. The front step & walkway project contract was signed to start August 2010. Mid September they still did not have the project started and we suggested we should cancel the project and wait until the following spring to start. With that he came and dug up the walkway and we were told it would take 3 weeks to complete the project. Unfortunately the contractor did not spend much time at our project to meet his obligation of 3 weeks. With the walk way all dug up we couldn’t leave it as it was. The contractor kept promising to have it finished before the cold weather set in. As the colder weather set in then we were told he wasn’t able to finish it and the rest would have to wait until the Spring.
On April 18th we had a meeting with the contractor and he was to return on May 11th to finish the project. We were told then it would take a week to finish. Since that meeting we have not heard from him and he did not show up on May 11th to complete the job. We have sent several emails and tried phoning him but his phone was out of service. As a result we have had to find other contractors to give a quote to finish the job. I trust that others will not have to experience the problem we had this past year.
I am very pleased to find this contractor on this site while searching for another who can work ethically and responsibly.
I am looking to do work that did not get started by this contractor Lyle Brown. We met and worked out an agreement to build a deck on the back of my home and to do some finishing work inside the home. The work was to be done before I moved in with my son who suffers from allergies, one being dust. This contractor appeared professional and honest enough, worked out what seemed a fair quote. I gave him a downpayment of $5900.00 of which he cashed. About two months went by and I never heard from him. Timing was flexable but within reason. Finally after trying to contact him and having email and phone confrontations with him, I decided it was best not to deal with him as he has lack of professionalism, communication and honour of commitment. . At about the 3 months past inital agreement, upon ME contacting him, he said he would do the project but because of lack or communication, not showing up and taking the inital payment (he did not return my money) I did not want him on my project. I would not want other clients to experience this same situation.
I'm afraid we had a negative experience with Top Line Construction, despite the fact that we contacted 3 references who gave glowing reviews of the company. Perhaps we just had bad luck? In our experience, there was a severe lack of communication and multiple times that they did not show up to work when promised. A project that was contracted to be completed in 2 months was still in the early stages 4 months in, so we ended our contract. It seemed as if they had too many projects on the go, and we were not a priority. Unfortunately, the work that was completed is of a lower quality. Among this was a drain installed in an exterior cement entranceway, which does not actually drain water - and so every day for the past 2 weeks, we've had to pull buckets of water out. As a result, we will have to get the cement broken and the work redone. It's not our style to badmouth people, but we do want others to be cautious given the fact that we now have to spend more to get work redone. We'd hate to see others in the same predicament.
Top Line Construction has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Whitby and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Top Line Construction has been a custom home renovator for 26 yrs. You have to make the choice between building a cheap basement by slapping paneling up on the walls, T-bar on the ceiling and low-grade carpeting on the floor, or taking that buried treasure beneath your feet - your basement - and creating a beautiful new extension to your home. You should build a basement with the same quality as the rest of your home. Building codes and proper construction methods should be followed. For example, since your basement is surrounded by concrete walls and floor, cold and moisture are big factors and can cause mildew and bad odours. Ask us about GREEN building and safe, non toxic build materials.
Top Line Construction has been a custom home builder and renovator for 26 years. Your kitchen is an extension of you and your bathroom should reflect the comfort and relaxation you deserve. Whether you are planning a renovation or building a custom kitchen, or bathroom, TLC will create one that suites your lifestyle. We specialize in custom storage and unique, functional designs. We can coordinate every aspect of the kitchen and bathroom renovation project including design, plumbing, electrical, framing and installation. Ask us about GREEN building and safe, non toxic build materials.
Top Line Construction has been a custom home builder and renovator for 26 years. Your kitchen is an extension of you and your bathroom should reflect the comfort and relaxation you deserve. Whether you are planning a renovation or building a custom kitchen, or bathroom, TLC will create one that suites your lifestyle. We specialize in custom storage and unique, functional designs. We can coordinate every aspect of the kitchen and bathroom renovation project including design, plumbing, electrical, framing and installation. Ask us about GREEN building and safe, non toxic build materials.
Accessibility, Awnings, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Chimney Cleaning, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drywalling, Electrical, Excavation Services, Fencing, Fireplaces, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, General Contracting, Gutters, Handyman Services, Home Additions, Home Construction, Home Restoration, Hot Tubs, Insulation, Interior Design, Land Clearing, Landscaping, Mold Removal, Non Slip Treatments, Painting, Plastering, Plumbing, Roofing, Shed Construction, Siding, Skylights, Solar Energy, Stonework, Stucco, Sunrooms, Tiling, Trash Removal, Tree Services, Wallpapering, Water Heating, Waterproofing, Window Treatment, Windows and Doors, Basement Lowering
Top Line Construction specializes in custom builds from small projects to complete overhauls to ground up builds. We put enthusiasm, care, pride and expertise in each project. Home renovations needn't be a stressful experience with Top Line Construction, as we walk with you through your project each step of the way.
Projects may include fine finishing, custom cabinetry, retro doors/windows, skylights, stone pointing, roofing systems etc. Whether you are turning old floor tiles into magnificent flooring, dated bathrooms into modern granite spas rooms, a 90's kitchen into a sleek, clean lined gourmet chef's delight with all the modern conveniences, or maybe you've always dreamed of BBQ's on a new timber deck . our experience and expert craftsmanship will ensure your home renovation is of the high standard and quality of workmanship, exceeding your goals.
Top Line Construction
Specializes in unique/luxury home builds and renovations at very competitive rates.
Specializes in Disability Home Design and Renovations.
Holds expert knowledge in green non toxic building materials.
GREEN REMODELING
Green remodeling is the design and construction of p[projects that reduce the environmental impacts of remodeling including energy, water, and materials consumption, waste generation, and harmful emissions both indoors and outdoors. If you are concerned with energy efficiency, health issues, product durability and environmental conservation we CAN employ a building systems approach to address those issues. Green building requires a holistic view, balancing experimental, economic, construction and performance factors. Top Line Construction is a firm supporter of sustainable building practices and efficiency energy standards. We aim to exceed building code standards and energy efficiency standards on every project.
Main contact(s) | Lyle Brown , Madaline Brown |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.