We are your premiere floor refinishing company, we have 17 years experience and we are ready to give your floors a face lift.
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Several years back I hired this guy Dylan and his friend Mike to install some reclaimed wood plank flooring. (Richmond, BC) I gave a $2200 deposit that he told me he needed to obtain the wood.
The wood planks were dropped off on my property and he kept promising they would come and install/ finish the floor. One excuse after another - death in the family, car accident, just no answer. We are out $2200. Beware of this scammer.
DO NOT HIRE this piece of garbage. He was suppose to start on my parents hardwood floor when they were out of the country and have them finished for when they came home. The guy never even came and started same excuse as other people “ he got in a car accident and smashed up his fan blah blah blah” my parent told him if he isn’t come and start they were going to the police. He came and sanded 1 room, said he show up with 4 guys to finished it quickly as my parents had to live elsewhere while this was being done. The next day he came, he went to get and coffee and never returned, my parent are now out 2300 and nothing been done. Stay away from this guy!
Do not contact this company. The owner Dylan Coulson is a professional scammer with a history of scamming people across Canada.
He will set a date to do your hardwood floors and then suddenly he won’t show up because of a death in the family. That’s always his first excuse. Then, when you reschedule for a second date, he will call or text to cancel a couple days before and his reason is that he has been in a car accident.
He will never come back to your home, and he will never do the job. He will keep your deposit, and when you ask for your deposit back he will try to blame you for canceling on him rather than the other way around. You do not want this man in your home, or near your family. He will tell you he has a wife and three kids and you shouldn’t believe him or feel bad for him. Do not hire him and do not give him any money, he will never finish your hardwood floors. He is a professional scammer in Barrie and the surrounding area.
We hired him to sand and refinish our old floors. Work was supposed to start on October 12th. He cancelled on October 10th, saying that his mother had passed away. We were understanding and patient. He suggested that he will start on October 14th. On that day we woke up to an email saying that his work van had been in an accident and he couldn't come. He promised to start on October 15th. We woke up to another email from him. It said "what will it take to terminate your contract?"
And ever since that day, October 15th, we have asked for our deposit ($1771.50) back. Today is November 3rd, and still nothing. He still keeps promising to pay us back but cannot live up to his promises. He told us that in order to pay us back he needs to finish another job, he gave us a deadline for November 3. Still nothing. Not responding to our calls or messages.
Stay away this company and go with someone who has credible reviews, you'll save your nerves and money! His name is Dylan Coulson (Dylan Ross Coulson, Dillon Coulson), he has two companies - Total Hardwood Refinishing (Barrie), Allwood Floors (Barrie). His phone number is 249-877-4127.
Total Floor Refinishing has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 4 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Total Floor Refinishing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2017 |
Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are your premiere floor refinishing company, we have 17 years experience and we are ready to give your floors a face lift.
Main contact(s) | Dillon Coulson |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | Yes |
Warranty | All our floors are guaranteed against cracking chipping or peeling for 5 years with standard wear and tear. |
Accepts credit cards | Yes |
Year established | 2017 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Total Floor Refinishing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Total Floor Refinishing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.