Total General Contracting Service

3 reviews rating Write a review

T.G.C.S. was created out a need to service past clients. I had retired after 35 years of residential and commercial projects. It seems there is a need for a good company with many trades and contacts to get projects completed on time and at a reasonable price. It would be a privilege for our company to give you a free estimate and a great job. If you are i  read more...

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Contact Total General Contracting Service

844-476-3300
Athol St East, Oshawa ON L1H 1L1

3 Customer Reviews

Rating of 4.5 / 5 from 3 Reviews

4.5 4.5

Total General Contracting Service began operations in 2013 and has received 3 reviews for an overall customer rating of 4.5. The average rating for businesses providing similar services in the Oshawa area is 4.5. Write a review

Overall Rating Summary

Quality of Work Quality 4.3
Timeliness Timeliness 4.3
Cleanliness Cleanliness 4.3
Budget Budget 4.3
Communication Communication 4.7
Courteous Courteous 4.7

Rating Distribution

Excellent
2
Very Good
1
Average
0
Poor
0
Terrible
0
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TrustScore™

Total General Contracting Service has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Oshawa and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.

3.6
TrustScore
TrustScore 3.6 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 0 3
Approved 0 3
Unverified 0 0
Suspicious 0 0
Overall Rating N/A 4.5/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 1 1
Employees & Sub-Contractors 0 0
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Questionable Affiliation/Association
Busines Name(s) Power-Builder's Inc(Rated 2.9 / 5)
Notify us of other negative affiliations
Transparency
Posted License Information N/A License Information
Posted Liability Insurance Available upon request
Posted Workers Compensation
Company Website No
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2013
Member of TrustedPros Since 2015

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Complaints

Total General Contracting Service has received complaints from their suppliers and/or creditors

Complaints Filed By Suppliers/Creditors
Name: Brenda, Received: 1/26/2017 12:00:00 AM

Complaint: We were hired by Total General Contracting on a time and material basis. They never asked us our hourly rate. We had all time and materials documented. When we submitted our invoice to them, they felt that they had the right to determine how much they thought we should be worth, even though all of our time was documented and project manager Lexy who was suppose to be on site daily was not. So, they had no proof to back up their claim of our hours. Apparently Jim under quoted the electrical portion of the project (likely to get the job). Then when our bill came in over what he had quoted the customer, he decided not to pay us. We wouldn't return to site until paid for previous work (hadn't been paid anything), so they went behind our backs and hired another electrician to complete the work that we had started. Customer ended up paying for some of the invoices. Subcontractors beware...do a Google search before working with them. They are just bad, bad people.

Reply From Total General Contracting Service

Tri- Line Electric in Peterborough is writing this complaint in response to the settlement that they agreed to On Jan 23rd, 2017 with both myself Lexy Project Manager for Total General Contracting Service and our Clients. Their settlement was paid directly by the Home Owners Jan 24th, 2017 at Tri-Line's office in Peterborough. A settlement of $15,000 which they agreed to. If they did not want to accept the settlement then they should have fought this in court like any company would do if they were 100% correct on their information. Total General Contracting Service did what any reputable company would, fight for their Clients. By no means have we disputed cost of the materials. We did however dispute the time they had documented and the rate upon which they charged, we agree with that 100%. Our dispute about the hours or time as they have mentioned was documented on all the bills they submitted to us. All our evidence of the overcharging of time was visibly listed on Tri-Line's bills. We simply counted all the hours that they charged for on each date and pointed out that these hours were more than what was worked in a standard 8 hour work day (Attachement of the counted hours included). All our proof to back up our claim of their hours were as Brenda said "documented" on their own bill. Tri-Line was invited to view the job and see if they wanted to take it on. This was the first time we used this company and was recommended by another contractor, There was no need for TGCS to try and get the job as construction had already began meaning we already were working for our clients. We never once decided not to pay, we simply disputed their overcharge which we had their bills reviewed by other Electrical companies whom advised us that they were overcharging as we had suspected. Lexy was on the site daily, whether it be 1 hour or 4 hours or 8 hours her presence was there everyday. Brenda, can not make comment on this as she is the office staff at Tri-Line and has never been to the job site. When you do a google search, the is yet another attack on Total General Contracting Service Which Tri-Line is not divulging that it is them making the attack. Please feel free to Contact us if you would like any more information about the allegations and obvious bullying that Tri-Line Electrical of Peterborough is posting about us. We fight for our customers and will always continue to do so.

Complaints Filed By Employees and/or Sub-Contractors
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Overview Continued

Overview

T.G.C.S. was created out a need to service past clients. I had retired after 35 years of residential and commercial projects. It seems there is a need for a good company with many trades and contacts to get projects completed on time and at a reasonable price. It would be a privilege for our company to give you a free estimate and a great job. If you are interested in having someone on the site daily, bringing your project in on budget and completing on time. then please give us a try.

Additional Information

Main contact(s): James Gillingham
Alternate Phone Numbers: 705-927-5222, 705-653-4646
Affiliations: Power-Builder's Inc(Rated 2.9 / 5)
Listed with TrustedPros since: 2015
Residential work: Yes
Commercial work: Yes
Accepts credit cards: No
Year established: 2013
Offers financing: No
24 Hour emergency service: No
Legal structure: Sole Proprietor
Licensing information: Business does not require a trade license
Insurance information: Insurance information available upon request

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