Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville read more...
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Gilbert works to complete projects with precision. He took much time and care to lay tiles in our entrance, matching pattern and measuring accurately. The same with our fireplace, his framing measurements were exact to properly fit the gas insert. He shared his expertise to help resolve "renovation issues". We would definitely recommend Gilbert and would hire him to do additional renovation work at our home.
Professional service at affordable rates, made us aware of repairs needed such as rotted wood that needed to be replaced and areas that had missing house wrap. Work was done quickly and everything was clean when the work was done.
We will definitely be wanting to use Total Home again, and would not hesitate to recommend to family and friends.
Gilbert from Total Home did an excellent job building a raised deck. The quality of work, and staying within budget were excellent. It is also worth noting that Gilbert was very courteous, professional, and provided prompt responses-whenever questions were raised.
I would recommend Total Home to friends.
Total Home came and turned an outdated ensuite into a beautiful home spa. In the beginning Total Home helped us with design and colour schemes. That was followed with a non-intrusive professional work environment that didn't leave me feeling displaced. All along the way I was kept in the loop with what was needed and where they were at. I highly recommend Gilbert and Cindy for any home projects or staging needs. But only if you want it done quickly, on budget and with respect given to your home. We will be doing more projects down the road, guaranteed!
The results were amazing. Utilizing my own items within my home and just placing them in different positions made each room more inviting. The company also brought into my home items to help coordinate a colour theme or to give my rooms the splash of colour need to create interest. Note the additional items were rented based on a monthly rate. I would have to say that I was so thrilled when I arrived home, I had a few of my friends over just to show them the results as I was so excited with what I saw. I wish I had the pictures of the before and after just to show you but I am sure Totalhome will have some great examples. One last thing...My house was sold in 3 days of being on the market.
Very satisfied with the work from Gilbert at Total Home.
Simply put: Gilbert listened to my needs/wants/concerns, then provided a reasonable quote and then finally did exactly what he said he'd do in the time he said he'd do it. Gilbert offered suggestions of project improvements without trying to nickle and dime me. Gilbert was very responsive and accessible. Care was taken to minimize mess from being tracked all over my house. Finally the finished work was excellent and the warranty provides peace of mind. I will definitely use Total Home on my next project and wouldn't hesitate to recommend him to family and friends.
Hendrik & Lynn
Gilbert was a true professional. He was quick and courteous and kept to his price and timeline. We were living in Chicago at the time of the Reno on our home in Ottawa but despite the distance he made sure were kept up to date by sending daily updates and lots of photos of the job as it unfolded. The workmanship and finished product was excellent. We would recommend him again and will be using him for all future work on our house.
Work is completed as scheduled, and within quote.
Responsiveness reflects urgency of repair or renovation.
We are given the choice of supplying the material, or having Total Home supply the material.
Completed work is of high quality.
We have contracted Total Home to do 6 jobs to date.
Gilbert of Total Home arrived to a gutted bathroom. I had told him I would bring it down to sub floor but when I started striping the bathroom I found multiple unsound layers and went right down to stud and joist.
Total Home arrived and wasn't phased by my bathroom without a floor I provided him.
He quickly got to work and squared the room up then did all the custom framing required to tie old house into slightly less old addition.
We now have a wonderful tiled modern bathroom with new pocket door and gabled ceiling.
Thanks again for everything Gilbert!
Total Home has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Kemptville and the surrounding areas is 4.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 6 | 120 |
Approved | 6 | 120 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Total Home has been recognized for their skills and expertise by their peers in the following categories
Amazing work and 100% honest and reliable. Great communication and very professional.
Carpentry, Home Staging, Interior Design,
Architectural Design, Basement Renovations, Bathroom Renovations, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Design Build, Drywalling, Fireplaces, Flooring, Foundations, Framing, Garage Construction, General Contracting, Home Additions, Home Construction, Home Theaters, Kitchen Renovations, Roofing, Shed Construction, Skylights, Sunrooms, Tiling, Windows and Doors
Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville Ontario.
Gilbert is a friendly and courteous professional who believes in honesty and integrity when working with his clients within their home. With so many people today being taken advantage of in this industry, he feels it is his mission to take your project seriously and show you that when you hire him, you can trust that you are going to receive quality of service and skill. Gilbert backs this up with a 5 year guarantee on all labor!
Gilbert is a certified carpenter, with a diploma from Algonquin College, where he graduated with Honors in the field of Carpentry. He has been in this business since 1995 and is skilled in rough to finish carpentry and has undertaken many high end renovations which include building houses. With his education and experience, he has developed a keen eye for detail and will ensure the job is done properly and will meet industry standards. You can be assured that you are hiring one of the very best in his industry!
Cindy is a caring and compassionate individual who loves what she does! As a professional property stylist, Cindy has the opportunity to transform interiors to a space you will be proud of! Cindy can work within your budget and timelines and she puts a lot of emphasis on listening to her clients so that she is working WITH YOU to give you your dream space!
Cindy is a graduate of the Interior Design Institute and has two certifications with APSD - Association of Property Scene Designers where she specializes in Home Staging. With her education and experience, Cindy will work with you to clearly define the area(s) of your home that you want to improve and from there she help you to shop, organize and showcase your space so that it is functional and beautiful!
Sincerely,
Cindy Charbonneau and Gilbert Lutes
Total Home was awarded Best of TrustedPros in 2023 for Interior Design and General Contracting in Kemptville.
Total Home was awarded Best of TrustedPros in 2022 for Interior Design and General Contracting in Kemptville.
Total Home was awarded Best of TrustedPros in 2021 for Home Staging, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2020 for Bathroom Renovations, Interior Design, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2019 for Interior Design in Kemptville.
Total Home was awarded Best of TrustedPros in 2018 for Bathroom Renovations, Drywalling, Flooring, Tiling and Home Staging in Kemptville.
Total Home was awarded Best of TrustedPros in 2017 for Bathroom Renovations, Painting, Home Staging and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2016 for Home Staging in Kemptville.
Total Home was awarded Best of TrustedPros in 2015 for Home Staging, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2014 for Bathroom Renovations, Home Staging and General Contracting in Kemptville.
Main contact(s) | Gilbert Lutes , Cindy Charbonneau |
Alternate Phone Numbers | 613-286-7165 |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 3 Years on Labour |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Total Home has contributed 10 responses to the following questions posted in the 'Ask the Pros' forum