Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville read more...
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Where do I start? I wanted to put in a bathroom in the main hallway for a while now. I was always told that it wasn't a good idea due to the location and that it would have to be built form scratch and it wouldn't be cost effective.
I contacted Total Home who came in to give me an estimate. During the estimate, not once did Gilbert ever say something wasn't possible. He asked pointed questions. He provided a very competitive estimate to complete the bathroom. I hired Total Home to complete the work.
Total Home came in, completed the bathroom on time, UNDER budget and the quality of work is next to none. I can't recommend them enough. I am so happy with the bathroom and the little touches they did without even asking.
We hired Gilbert and Cindy to replace and update our 35 year old main bathroom and create an ensuite from a powder room and walk in closet in the master bedroom.
With Gilbert’s expert carpentry and design building skills and Cindy’s amazing designer skills, they were able to create two beautiful spaces in our home that we love and are really proud of.
Gilbert was very friendly and very personable to work with. He was extremely professional, proficient and knowledgeable and did an excellent job. It turned out amazing and we would not hesitate to highly recommend him to anyone looking for a reliable and honest worthy contractor. We want to thank Gilbert too for putting up with our little pup and taking it all in stride. Great job, well done!
We engaged the services of Cindy from Total Home before putting our house on the market this year. She transformed the look of our house, making it more contemporary and more appealing to a wider market. The result was that we had an offer the day after our house went on the market. She was very supportive of our new move to an apartment by helping us choose fabric, paint colour and also helping with furniture placement and hanging of art work. Our entire experience with Cindy was positive. She is professional and knowledgeable and a fun person to work with.
We are very happy to have had Cindy back again for another interior design project. She is professional, thoughtful and creative in approaching the situation, designing options, and executing on decisions. We are very happy with Total Home services.
Guilbest was meticulous and thorough. Our installations were both tricky and he made it work beautifully, added insulation and ensured that everything is air lights and perfectly level. He even suggested a different casing to enhance the look of the French doors and it was the perfect finishing touch. He is also extremely tidy and keeps the work area clean.
We will definitely have him come back for our next renovations.
I'm a realtor in Ottawa and I hire Total Home for a staging consultation on a listing I knew would get a ton of action. Cindy did an amazing job helping the seller prep the property for market including tips on decorating, decluttering, and furniture staging. The pictures turned out amazing and the house showed great. The property ended up selling for significantly higher than the asking price. I would definitely use Cindy again and I highly recommend Total Home.
Main floor bathroom was renovated from a 2 piece, washer/dryer room to a 3 piece with a large shower stall. Electrical, plumbing, new window, shower, tile, venting and paint all done well.
Washer and Dryer relocated in the basement, new venting and plumbing run.
Also had a few small jobs that were important.
All done in quoted time frames and to budget.
Overall really happy with the work.
Gilbert and his crew from Total Home was wonderful from start to finish. We have a young daughter and there was no disturbance to our lives at all. He left the house as clean as when he came and the work he did was fast, high quality, and cost efficient. We will definitely be hiring Total Home again!
We have had the pleasure of working with Total Home for several projects. The first was kitchen renovation which included Installation of a tray ceiling, and redesigning the entire kitchen, including flooring, cabinetry, lighting and more. Gilbert is meticulous with his work and we know we can trust him to do a great job. Cindy helped with all of it. Choosing backsplash, flooring, paint colours etc. We also had her help with choosing paint colours for the rest of our home. The entire experience was seamless. Colours and samples were brought to us to choose which made it easy, and saved us time.
After all of our redecorating, we decided to sell our condominium and buy a bungalow. We used Cindy’s services yet again to stage our home. She is a complete professional who is focused, works quickly and efficiently, and is mindful of budget. The whole thing came together quickly, and really helped with the sale of our condo. Units in our building sometime take a year to sell. We listed on a Wednesday and received two offers on Saturday, both for over listing price. The one we accepted was for 12,000 over listing. Thanks to both Cindy and Gilbert for everything. We will certainly use both of their services again in our new home. I would highly recommend these consummate professionals to anyone.
Total Home has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Kemptville and the surrounding areas is 4.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 6 | 120 |
Approved | 6 | 120 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Total Home has been recognized for their skills and expertise by their peers in the following categories
Amazing work and 100% honest and reliable. Great communication and very professional.
Carpentry, Home Staging, Interior Design,
Architectural Design, Basement Renovations, Bathroom Renovations, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Design Build, Drywalling, Fireplaces, Flooring, Foundations, Framing, Garage Construction, General Contracting, Home Additions, Home Construction, Home Theaters, Kitchen Renovations, Roofing, Shed Construction, Skylights, Sunrooms, Tiling, Windows and Doors
Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville Ontario.
Gilbert is a friendly and courteous professional who believes in honesty and integrity when working with his clients within their home. With so many people today being taken advantage of in this industry, he feels it is his mission to take your project seriously and show you that when you hire him, you can trust that you are going to receive quality of service and skill. Gilbert backs this up with a 5 year guarantee on all labor!
Gilbert is a certified carpenter, with a diploma from Algonquin College, where he graduated with Honors in the field of Carpentry. He has been in this business since 1995 and is skilled in rough to finish carpentry and has undertaken many high end renovations which include building houses. With his education and experience, he has developed a keen eye for detail and will ensure the job is done properly and will meet industry standards. You can be assured that you are hiring one of the very best in his industry!
Cindy is a caring and compassionate individual who loves what she does! As a professional property stylist, Cindy has the opportunity to transform interiors to a space you will be proud of! Cindy can work within your budget and timelines and she puts a lot of emphasis on listening to her clients so that she is working WITH YOU to give you your dream space!
Cindy is a graduate of the Interior Design Institute and has two certifications with APSD - Association of Property Scene Designers where she specializes in Home Staging. With her education and experience, Cindy will work with you to clearly define the area(s) of your home that you want to improve and from there she help you to shop, organize and showcase your space so that it is functional and beautiful!
Sincerely,
Cindy Charbonneau and Gilbert Lutes
Total Home was awarded Best of TrustedPros in 2023 for Interior Design and General Contracting in Kemptville.
Total Home was awarded Best of TrustedPros in 2022 for Interior Design and General Contracting in Kemptville.
Total Home was awarded Best of TrustedPros in 2021 for Home Staging, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2020 for Bathroom Renovations, Interior Design, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2019 for Interior Design in Kemptville.
Total Home was awarded Best of TrustedPros in 2018 for Bathroom Renovations, Drywalling, Flooring, Tiling and Home Staging in Kemptville.
Total Home was awarded Best of TrustedPros in 2017 for Bathroom Renovations, Painting, Home Staging and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2016 for Home Staging in Kemptville.
Total Home was awarded Best of TrustedPros in 2015 for Home Staging, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2014 for Bathroom Renovations, Home Staging and General Contracting in Kemptville.
Main contact(s) | Gilbert Lutes , Cindy Charbonneau |
Alternate Phone Numbers | 613-286-7165 |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 3 Years on Labour |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact Total Home to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Total Home has contributed 10 responses to the following questions posted in the 'Ask the Pros' forum