This Tottenham area concrete contractor is rated 1.0 from 5 reviews with a TrustScore of 0.8. Services offered include concrete work. Read their reviews, ask about license and insurance information, and request a quote.
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
We hired Tottenham Paving on Feb 26 2021 to redo our concrete garage floor, install a new concrete walkway and new asphalt driveway.
All excavation occurred on Thurs April 29, 2021. (3 other neighbours were excavated for driveways only)
Our garage floor was poured on Sat, May 1st. The walkway was formed 30 days later (due to some weather delays and lack of communication) and concrete was poured on Tues June 1st.
That lack of communication should have been a sign - This is where our experience went downhill.
Numerous follow-ups occurred over the 2nd half of June and all of July to get an idea when we would be paved. We were well past our minimum ‘curing time’ to get paved.
Our phone calls would not be answered unless we used a different phone number. Text messages were not always replied to, and when they were, our question was never directly answered on when we may get paved.
In mid-July, we were also texted that Tottenham Paving has 100 Business days plus 3 weather delays to complete the job – this did not appear in any of the fine print on our agreements. Our 3 neighbours would routinely reach out to us for updates, as they were not contacted directly by Tottenham paving since April 29th
The one time we were given a paving date of Jul 24th, Tottenham Paving did not show up, nor did we get a call/text advising us that we were not getting paved. After some back and forth texts at the end of July to get an estimated paving date, we were only given excuses, or our scheduling questions were avoided all together.
Aug 2nd, 62 days since our concrete cured, (95 days since excavation) poor and lack of communication, avoiding our questions and no-shows, we had to hire another company to complete the paving job, (which was done within 2 weeks). We advised Tottenham Paving that we would be moving on with another company due to our lack of confidence in their business as a result of poor /no communication and lack of commitment to complete the driveway. We were subsequently blocked that day from sending any further texts.
As of Aug 2nd our 3 neighbours were still not paved nor were they contacted.
All 4 driveways that were excavated by Tottenham Paving eventually had to be paved by different companies due to the same experience we had – poor/no communication, variety of excuses and no-shows.
All positive 2021 reviews seem to only be concrete related – not paving related. As a customer, our experience was quite negative when we tried to get our driveway paved by Tottenham Paving.
Hi Eddie,
Tottenham Paving & Construction since 2008 enjoys hearing from our clients. Positive feedback and negative helps me care for and serve my clients to the highest degree. You do a lot of talking online, social media forums. How about giving us a call, our number has been provided to you.
Beware. On March 24 2021 John Genova gave us a quote to repave my two driveways. He said they will start work in the first week of May 2021. We gave him a cash deposit of $ 600 for the work. I made a few phone calls to him in May and early June to get a update. He NEVER answered the phone or called me back. Finally got him on the phone on June 17 and he said they would start the work on June 22. He NEVER arrived to start the work. I phoned him eleven times over the next five days. He never called back. We sent him a message and email to refund us are $ 600 deposit in 15 days. He replied that he would refund us the money as soon as possible. It is now September 7 2021 and no money has been returned and he as not responded to any phone calls. He talks a good game plan but does not follow thru or return phone calls. Very unprofessional so beware if you want this company to do work for you. If you have any concerns or comments contact the BBB and ask them
Doug you forget to state the fact, you hired another contractor who was cheaper, the minute you had there price you dismissed us. It is unfortunate that most social media platforms the contractors always made out to look bad, without the truth being told
This company doesn’t fit the words “trusted” and “pros”. They don’t meet either. They still owe me my deposit and I would never recommend them. They never return e-mails and phone calls. They promised to return my deposit on three occasions and still have not returned it.
They are now being added to The Ministry of Consumers and Business Services Watch List.
I have an e-mail from him saying he is not completing the work so therefore he wasn’t entitled to keep the deposit. His reputation amongst other paving company proceeds him.
DO NOT USE THIS COMPANY! Use a real trusted pro not these guys.
Hi Sam, you fail to mention many things. When we signed, we agreed pandemic hit wave 3. We do not guarantee dates. With shortage of supplies, delays on mechanics/parts. April 30th I called you to book the excavation first week of May. You said you cant right now, you are doing other renovations as I saw a bin in your driveway. You finally called me May 20th, saying bin is gone, come tomorrow. It doesnt work that way. We book/make our schedule every 2 weeks. You than texted me, and called me. I have both recorded. You stated I am a former auxiliary police officer, if you don't do what I say I can make life difficult for you with my cop friends. I have this in text, and recorded from a phone call. You than dismissed us. You hired another company, as they were cheaper. They just completed your job before labour day. Why were they granted 3 months, when you and I agreed as long as it gets done before winter. You just found a cheaper contractor.
Update:10/18/2021 - John Genova was again a NO SHOW on a date set up by our lawyer to meet and agree on a date for repair work. No surprise there. Another day wasted waiting for this guy to show up. When are you coming John? You have a lot of excuses but there is never any action? This concrete isn't going to fix itself.
UPDATE:9/15/2021 - We have had to retain a lawyer to pursue this matter for us as John G., owner of Tottenham Paving and Construction will not correspond with us or live up to his word or guarantee to fix the terrible job he did for us.
Our experience with this company is a disaster! John G., the owner of Tottenham Paving and Construction, comes across as a good guy until the contract is signed. Our experience and those of our neighbourhood is that when work is supposed to start there is nothing but lack of truth, no shows for work, excuses for not showing up. Chasing this guy down to get him to show up became a daily event.
Once he finally showed up to work he totally botched a large patio and walkway cement job, said he would fix but then disappeared and no longer answers emails as to when he will be back to fix. It will cost us over $10,000 to fix this mess he left us. As per our discussion with him the day of, and the day after the cement pour, he admitted that the concrete job was terrible but said he was damned if he did, and damned if he didn't do the job with bad concrete. YES!!, he knowingly put down bad concrete on our property instead of sending it back to the company it came from. As soon as her poured and left we went and looked at the work and the concrete already had large cracks in it! The only people harmed were us cause we are stuck with this disaster of a job and it is expensive to remove. He was paid.
But it was much more than bad concrete, from forming to finishing our job was an absolute disaster. Clearly no one used a level, measuring tape or screws during the forming as they concrete and stair are not symmetrical, the patio is not sloped away from the house or finished to have water drain away and not pool in puddles on the top of the patio. The forming and finishing is so bad that there is no way that these were guys with any professional cement finishing experience. Also I should add here that there was an incredible amount of splatter that they left behind. They did not shield our house so we had cement splatter from the front door to our side door, including our mailbox and fencing anywhere near the job.
Photos are included with this review to try to show how bad it is, but the reality of looking at it is far worse.
I should also add that my husband is an hourly employee who only gets paid while at work, he had to take off many days unpaid because John did not show up when he said he would. John knew my husband was taking off unpaid days but didn't show up anyway. His only remedy was to offer to compensate us for the income lost, but of course that has never happened.
So I hope if you are considering hiring this guy that you took the time to read this review to save yourself a whole lot of grief.
I am so disappointed with John, I really thought that this would be a good experience with him and I couldn't be more wrong. He told us he was a good guy, etc, etc. Good guys don't do this to their clients.
Now, even though John Genova can't answer our emails asking when he will be back to fix, or show up to fix his mess, I know it won't take him long to appear here to argue about this review. He seems to always have time for that.
We just want to receive what we contracted for instead of a huge mess that has to be removed at double the cost of original contract.
John Genova, the owner of “Tottenham Paving and Construction” has taken over $9,000 from me since June of 2019. Not only has he failed to pave any of my driveway, but he has also caused thousands of dollars in property damage, including destroying 40 feet of sprinkler line, crushing my culvert, and leaving tonnes of trash stone and asphalt on my lawn.
See my photos and decide for yourself if the workmanship is worth what I've paid.
Good evening Robert, culvert was installed by Visiongroup. On Sept 4 2019 Marty called off visiongroup to redue/complete the job. We have this confirmation on an email exchange you two had. You two were emailing each other, but it was sent to our companies email. Marty called off the company, and you two were in agreement to hold it off for next year. So all this is on you and marty! Marty was in no position, no leverage no power to call off a work order. Once covid-19 is cleared and the courts open up. Our legal staff will take care of Marty, they will have a talk with his bosses at the airport, for continuous slandering of our company. Remember you paid Visiongroup, you did not pay us. Marty has $1600.00 of your 9000.00, Visiongroup has the the other 7400.00 You did not give our company one dime!
We have proof of few emails you/marty discussed to slander our company. Shame on both of you.
Tottenham Paving & Construction has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in Tottenham and the surrounding areas is 1.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 7 |
Approved | 0 | 5 |
Unverified | 0 | 1 |
Suspicious | 0 | 1 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Tottenham Paving & Construction may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2008 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Tottenham area concrete contractor is rated 1.0 from 5 reviews with a TrustScore of 0.8. Services offered include concrete work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | John Genova |
Listed with TrustedPros since: | 2018 |
Residential work | |
Commercial work | |
Warranty | Warranty details not yet provided |
Accepts credit cards | |
Year established | 2008 |
Offers financing | |
24 Hour emergency service | |
Legal structure | Incorporated |
Licensing information | Services listed by Tottenham Paving & Construction may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Tottenham Paving & Construction to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.