we have been in the renovation/new construction business for 30 years. I the owner ,am a renovator, and i work with my crew members on every project to ensure that every aspect of the project is performed to code and to the customers satisfaction
The company name is Tru Contracting, It is owned by Richard Ure. We hired him in middle of November 2011 and he said he could do my kitchen reno and powder room by Dec.14, 2011. It is now Jan. 30, 2012 and things are a mess. He kept telling us it was his cabinet person who was holding things up and how he paid him to much up front, Before Christmas we did get the casing for cabinet work and granite counters. On December 23, he asked for another check so my husband said we will pay the amount of the granite. Richard Ure and his 2 person crew showed up after Christmas but kept just sanding and plastering, then painting the same spots over everyday. Finally Dec 29,, or 30 my husband said don't come back until the cabinets are ready. Early January I start digging and find out that Richard does not live where his gives his address, I located him and my husband went to talk to him. (He had stopped answering are calls) My husband told him to answer when we call we have paid him alot of money so far. Then I call the Granite place where Richard had ordered it and they tell me that Richard told them in early January that I had not paid him, I explained I had and I could show him the cheque that we gave Richard which was cashed in December. (certified). We then called the cabinet person and he told us he was not getting paid, so his crew quite just before Christmas. I called Richard Ure to get his License number for business, electrician, and plumbers. He tells me he has none of these. I hang up and now my kitchen has been rewired by him, my sink moved by him and he has no permit from the city of Ottawa, and no licenses to do the work legally. Now I have to pay triple to get the work done because it was not done right. Fire hazards are scary. My husband called him and said we want money back and all Richard screams at him is he has no money left. He didn't pay his cabinet person,, granite person and has no money when he has alot off my money. Lastly now we just found out his references are family and friends and he has no driver's license either.
TRU Contracting has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Nepean and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1990|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Carpentry, Ceiling, Countertops, Decks, Demolition Work, Drywalling, Fireplaces, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Construction, Home Restoration, Home Theaters, Insulation, Kitchen Renovations, Locksmithing, Plumbing, Roofing, Siding, Tiling, Waterproofing, Windows and Doors
|Main Contact(s):||richard ure|
|Alternate Phone Numbers:||862-8957,|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact TRU Contracting to request licensing info.|
|Insurance Information:||Contact TRU Contracting to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.