Hired TGM cleaning to clean a house I had coming up for sale. They took the money I left for them to clean the house but left it in a complete mess, they didn't provide me a receipt, they stole $50 and a chrome sink cap from the house. TGM cleaning are thieves and a complete fraud. Do not trust these people.
Response from Two Green Moms Cleaning
Do not steal from homes.
We have a high standard. We don't need anything from anyone's home.
The chrome sink capmmay have fallen on the floor where we may not have been able to reach it or find it.
The pay hatbwas left for the cleaning crew was only $240.00 which the client was to pay $280.00.
We don't steal from anyone. We have police hecks done every year. We are not frauds and we are trusted with many of my our clients. We go above and beyond the calm of duty.
This client contacted us after hours after hours with threats. The owner was in a serious meeting with her children at the time. Then he client proceeded to contact the owner this morning before business hours again and again. Business hours are as follows Monday to Friday from 9 am to 4 pm. The owner has children and her after hours are hers to enjoy with them.
This client was disresptful if her time. And tried to solve the issue after a threats where given in text.
The owner didn't return to the home in question as she felt uncomfortable for her safety.
No money was stolen or anything else.
We are fuly insured and bonded.
We are not frauds and we are trusted.
No pictures where taken to prove our case. That was a huge mistake.
A receipt was not given and will left at site in the mail box.
If the client handled this better the situation would have been solved. But threatens then owner. This is unacceptable behaviour and the owner doesn't appreciate them.
We have gone back to fix many problems where our clients have had concerns. All issues where handled quickly and next day without threats and hardache.
This client was very unreasonable. Didn't even acknowledge that he owner was busy after hours and wanted everything fix ASAP. Which was not Gokf to happen that evening.