This Langley area appliance repair company is rated 1.7 from 1 review. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
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I have never written a review for any product or any service.
I've never been compelled to do so because a review is just one persons opinion, therefore what's mine worth!?
Well today I will write a review because the service I got from 2 different technicians, from Unimaster Appliances & Food Equipment (Vcr, BC), filled me with such distain I couldn't let this sit and not share it.
Long story short the 1st technician came in and wasn't in my home for more then 30 seconds before he was literally was saying "I cant do it", "I can fix it".
He was already telling me he couldn't fix it because I had "touched it".
I told him I simply pulled out the appliance, to get ready for him to look at.
I asked please just look at this, its not about the money - I just want it fixed.
He continued to stammer around, pacing back and forth - finger on chin, staring at the microwave, changing his body position saying "I cant do it", "I can fix it".
Eventually I realized I wasn't going to get any actual service so I called him on the fact that I wasn't going to pay $99 for him to tell me "he cant fix it" before he even put down his tool bag.
Within seconds of me telling him I wasn't going to pay the $99 fee he walked out the door.
He didnt have to put his shoes on because he never took them off.
After a call to their office I asked for a 2nd technician to come and have a look.
The 2nd technician came, clearly wanting to be the "good cop" to the "bad cop".
Once in front of my microwave, he displayed the same defeatist same mind set, the same attitude, giving me technical jargon saying the same thing - I cant fix it.
He had put down his tool bag but had not pulled out a single screwdriver or a single tool to look inside.
At the end of the day, he was here for less then 10 minutes before he said to me "The other technician was here, now Im here; you owe us $99 plus tax".
I paid it.
Seemingly to me what they wanted was their $99 call-out fee and not really interested in actually seeing if there was any fix to the problem.
I cannot comment on their actual abilities because they both carried the same ignorant customer service skills.
Buyer Beware:
Unimaster Appliances & Food Equipment (Vcr, BC) is about getting their service call-out fee. My opinion is that they are about collecting fast money without having to provide an actual service.
Sufficient data is not available to establish a TrustScore for Unimaster Appliance and Food Equipment Services. The average TrustScore™ for other businesses providing similar services in Langley and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Unimaster Appliance and Food Equipment Services to inquire about their full list of services.
This Langley area appliance repair company is rated 1.7 from 1 review. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.