Our team assures quality, and are dedicated to understanding and working with your timelines, cost, and most of all, your need for total reliability. With over 30 years of combined experience, our experts provide meticulous work and pay close attention to detail. We offer complimentary consultation on residential or commercial sit read more...
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Catherine was a great help with having our carpet flooring in our bedrooms replaced. Her quality of service and attention to detail was excellent. Installation was quick and professional. Job was completed faster than promised from start to finish. Would definitely use again!
We thought our floor was a goner. That it would have to be ripped out and new installed. Catherine disagreed said it could be sanded and stained so we went with her recommendation. Boy was she right. Harley and his crew did an awesome job and the floor looks better than new. We highly recommend Victoria Hardwood Floors to anyone considering having floor work done.
Catherine and her team at Victoria Hardwood were on it! From the moment I submitted my job on trusted pros to the finished product. I was their customer and there was regular communication via email, phone, and text. I received a call right away that they were interested in our project, from there it was a home visit then a quote all within a week. Product samples and floor install options discussed and then bang, once product received the job was completed in 1 day with the transitions happened the next day. Final sign off of invoice and we are done and love our flooring and the job they did.
Victoria Hardwood Floors refinished our hardwood floors and replaced cork floors that had been water damaged. Their work was very high quality and they went above and beyond to meet our needs. Harley and his team are courteous and hard-working and it was a real pleasure to work with this company. We would highly recommend them and will definitely hire them for any future flooring work.
We had a great experience with Harley and the folks at Victoria Hardwood Floors. We had two rooms and a set of stairs with carpet we wanted to switch to hardwood to match the rest of our main floor. A few impressive things with this work:
1) Harley and Catherine worked to find us a solution that worked within our budget. We had a set budget for the project, and they worked to ensure we could get what we needed to have done within that budget.
2) We had a set timeline we wanted to stick to. We were given a start date for the project, and we started exactly on time, and ended when expected. Harley worked tirelessly some days to keep us on schedule!
3) The final product is phenomenal. The new floors were installed And finished to perfection. They are a perfect match to the existing wood - but have been installed with much more perfection. Anyone who has seen them has said they are the nicest hardwood floors they have ever seen.
We could not be more impressed with this company, they worked to answer every question we had, were polite and respectful of our home the entire time, and a joy to speak with on site and off.
Thanks to Catherine, Harley, and Victoria Hardwood Floors for an excellent job well done!
Brian and Janys
Harley did an excellent job at replacing a few boards in my condo unit that were not installed properly and some were damaged. He was very patient and although, it was not an easy job he and Catherine, the administrative manager, did everything to keep it within my budget.
I also appreciate Harley great customer care. He came back after a few days to fill some gaps between boards and provided the proper material to mimic the colour of the boards so that the final look would still be good, despite the gap, which was a mistake in the original installation of the floor done by the developer contractors. In order to fix that completely, it would have required more time and $$ to move the entire floor in the hallways and part of the kitchen/dining room. Being that was above m budget, he worked out a solution that was cheaper and still looked good.
I would recommend 100% Harley and his company in assisting with floor repair and installation. It was also refreshing to be treated with respect and kindness. Something that some contractors are lacking nowadays with all the jobs on sites they have with big developers.
The timing also was perfect. Fast and without delays.
Victoria Hardwood Floors Inc. has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 39 |
Approved | 4 | 39 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We refinish floors. You can choose to keep your natural floor colour then seal it and coat it to protect its colour and prevent any damage to it. Or you can choose a specific stain colour that you prefer and we will coat it twice to keep it protected. We offer customized stain colour too.
We repair and offer floor installations. Types of installations include hardwood, engineered, laminate, floating floors, and vinyl floors and carpet installation.
Carpet install wall to wall, open ended. We restretch your current carpet if required.
We do not provide caulking service any longer.
Our team assures quality, and are dedicated to understanding and working with your timelines, cost, and most of all, your need for total reliability.
With over 30 years of combined experience, our experts provide meticulous work and pay close attention to detail.
We offer complimentary consultation on residential or commercial site. Professional floor installation and repair for hardwood, engineered, laminate, glue down, floating floors and vinyl. We provide dustless sanding and refinishing. All products used are of very high quality and Eco-friendly. We also provide sales and delivery of products to your door. At the end of each job we do all removal and disposal.
Victoria Hardwood Floors Inc. was awarded Best of TrustedPros in 2018 for Flooring and Floor Refinishing in Victoria.
Victoria Hardwood Floors Inc. was awarded Best of TrustedPros in 2017 for Flooring and Floor Refinishing in Victoria.
Main contact(s) | Catherine DT |
Alternate Phone Numbers | 778-967-1804, |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Please let us know within 30 days if you have any concerns about the floors that we installed or refinished. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact Victoria Hardwood Floors Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Victoria Hardwood Floors Inc. has contributed 8 responses to the following questions posted in the 'Ask the Pros' forum