When you work with Luc Villeneuve, the owner/operator of Villeneuve Home Improvements, you’ll quickly learn that he values your time and respects your home. He’s direct and to the point, and sticks to his word – the kind of guy who does business on a handshake. When you invite him and his team of professionals into your home, you get qua read more...
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Orca renovations is a one man show. Prices were similar to other quotes for the same job but, other contractors included all materials in, Orca's prices were customer suplied and there seemed to little idea of what would be required for the job in advance. I made many runs to the hardware for "things" at the last minute. MAKE sure you contract outlines word for word what you want with this company including days and hours when they will be working. Be prepared for half days and an hour here and there. These company is messy! Tile dust all over the house for weeks. I had to replace plumbing because they cleaned their tools on my new granite counter top and bathroom sink. I removed no less than three pounds of grout from the trap. If the plumbing they did hadn't leaked, who knows what that would have cost me in a plumber. Did I mention the water leak that caused the new dining room ceiling to turn to mud.
Yes Orca tore out the new tile in the new shower and fixed their leak, they did repair the ceiling in the dining room and repainted, they did cash the cheque the day it was handed to them and left me feeling like I got second rate work done at cadillac prices. The promised three to five day job took three weeks and was dirty hell the whole time. In order of compensation for the brutal job they did I was offered a bottle of "booze". I spent hours repairing the damage that was done after they left. They earned $350/hr for the time they spent here (before repairs) and my time is worth a bottle of booze? Unless it is a straight tile job I can't recomend this company.
As an addition to my first post I would like to add that ORCS 's repair, the one he claims to have dealt with fairly in his retort failed again after the review was written. Because of the negative review, Luc Villenueve refused to deal with the problem and I had to hire another contractor to come in to fix his improper bathtub installation which cost me an additional $2900 and another flood in my dining room. Upon trying to reach ORCA renovation for several months it was discovered while serving papers at his stated business address that he was no longer there but had fled to Victoria B.C without leaving a forwarding address. I know I will never see my money but I am glad ORCA is no longer working in the National Capital area.
Villeneuve Home Improvements Ltd. has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1999|
|Member of TrustedPros Since||2010|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Power Washing, Windows and Doors, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Electrical, Fencing, Fireplaces, Floor Heating, Flooring, Framing, Garage Doors, Handyman Services, Home Restoration, Home Theaters, Insulation, Painting, Plastering, Shed Construction, Siding, Skylights, Tiling
When you work with Luc Villeneuve, the owner/operator of Villeneuve Home Improvements, you ll quickly learn that he values your time and respects your home. He s direct and to the point, and sticks to his word the kind of guy who does business on a handshake. When you invite him and his team of professionals into your home, you get quality work at a fair price.
As an artisanal craftsman, Luc has the skills and vision to bring your ideas to life or create something beautiful that matches your style and suits your space.
Whether you re in a downtown condo, uptown townhouse, or sprawling estate, we can help you love every detail of your home.
Licenced / Insured / Work Safe BC
Please feel free to contact Luc for a free in-home Consultation & Estimate
|Main contact(s)||Luc Villeneuve|
|Listed with TrustedPros since:||2010|
|Warranty||We do one year warranty on all labour from completion date.|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Contact Villeneuve Home Improvements Ltd. to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.