Vue Windows

0/10 stars! Vue Windows will take your money and never deliver! Dennis Walker and his company took a 4000$ of deposit from me back in October 2022 and still have not delivered anything to this day.

After taking my money he never once picked up my phone calls and only answers by text sporadically with excuses and lies with no proof to back up anything he says.

I’ve asked him to refund me my deposit several times and he refuses. For the last year he claims to have ordered my windows and that they are sitting in a warehouse but has never given me any proof that this is true. I’ve asked multiple times for documentation (invoice, proof of order, packing slip…) and always responds with vague excuses and tells me he will deliver soon. I've also tried to pick them up myself multiple times from his warehouse/supplier and pay the difference with no luck.

He uses 2 different company names on his invoice. I've called both of them to find out what was going on. One company (based in Woodbridge, ON) claims to have no idea who he is, and the other (Ottawa, ON) has no proof/record of orders with my name, address, phone number as well as the invoice number Dennis had provided me.

Edit Jan 29th 2024: He's now telling me to delete all my reviews online and to send him a picture of a non-refundable bank draft for the reminder of the balance owed for the windows. Still no physical proof he has them after more than a year of lies and excuses. Will be taking him to small claims if he does not deliver... still 0/10 stars.

He took a 50% deposit and promised a 2-3 month turn around. Every month he would lie and say just a few more weeks. Over 1 year later and still no windows. I cancelled the contract and began the process with small claims court as he's refusing to return my deposit. Don't trust him.

I met Dennis in the spring of 2021 and I entered into a contract with him to install an egress window. I was so impressed by his sweet talk and persuivaveness that I then entered into another contract a month later to provide an entrance way stairs leading down to the basement etc.

He told me that the work would be completed within 2-3 months. I was very happy with what he had to say and gave him a total of $8600 as a deposit. Well let me tell you, he deposited my check the same day at his bank and did absolutely nothing following that date.

He sent me excuses as to why he didnt do anything. I am very sad and disappointed. I put up a damning report last year and he called and threated me. I took it down. He said he would pay me back and he didnt.

I suffered so much stress because of the game he was playing and what he put me through I ended up sick.

Dennis you cannot hide behind the wall of shame anymore. Come clean now before it is too late. Pay back all those you have cheated!

If you are thinking about going into contract with this man please think about a bigger and more reputable company.

We ordered in August and October of 2021 because manufacturer gave us their name to place order. We ordered over 10k in 2 orders and gave 5000$ in deposit.

After many excuses and months I contacted manufacturer in February 2022 and they explained Vue did not make deposits so order wasn’t placed.

To their credit the manufacturer placed the orders and Vue gave 2300$ of 5k.

They are refusing to provide rest of deposit money.

They are not longer an agent for manufacturer.

I am warning anyone to avoid Vue Solariums and Dennis Walker.

We are older and this money is a-lot to us.

At this point I believe that it is our duty to inform others of our experience with this charlatan, in hopes that others will avoid being conned and losing $thousands. We have taken Dennis Andrew Walker & “Vue Windows” to Small Claims Court (SC21001597910000), we have been awarded a default judgement against him, and we will continue to aggressively pursue this matter to the fullest extent of the Law.

Dennis Andrew Walker seems very personable and darn it, you just want to believe him when you speak with him. He can be extremely sweet & kind when he thinks that it is in his best interest to act that way, but beware, there is a vicious side to him when you start getting cranky about the ways he keeps on not showing up for the actual installation appointments. Don’t be fooled by his “nice-guy” persona when he is selling you, it is all part of his MO.

After multiple skipped installation dates we had politely asked, which later grew to demands, to be shown proof that he even ordered the glass from his suppliers. He gave all sorts of excuses, none of which made logical sense, he contradicted himself, and it became evident that he was lying. There is ZERO proof that he ordered any glass from suppliers, and even when he could have provided evidence to the Small Claims Court disputing our allegations of this being a potentially criminal con (we have also been in contact with the Ottawa Police regarding Dennis Walker) he produced absolutely zero evidence to save himself. Obviously one can only surmise in such circumstances that this is sufficient evidence of fraud.

He lists two addresses that he claims to be the locations of his “business”; the 1638 Cyrville Rd. Unit 5 from his website, and 126 Willowlea Rd., Carp, Ontario K0A 1L0 as printed on his invoices. These addresses are confirmed to be fraudulent after attempting to serve Dennis Walker & Vue Windows only to discover that he has not operated from either location in several years. I have requested that he provide proper legal addresses and he has evaded every attempt. He did not file a legal defence which would have required him to provide a legal address for service. Finally he was served when he showed up for a fake quote request that we set up as a decoy, which was the only way to meet him as he is skilled at evading people.

There is much that can be said about how Dennis Walker has lied to us, evaded us, and the numerous chances we gave him to redeem himself, but there is simply no point. If you are contemplating hiring him for a Windows project, I would recommend avoiding him at all costs from our horrendous experience. If you are a “client” of Dennis Walker & Vue Windows, also having a negative experience, then we encourage you to contact us at pbc@pbcsweetnam.com so that we can merge our information & experience to further share with the Ottawa Police for their investigations, and we would be happy to explain the simple processes that you can follow to file a Small Claims Court against him yourself.

Don’t walk, RUN AWAY from this company and its owner, Dennis Walker. Worst experience ever. While product, In-Line Fiberglass windows are good, dealing with Dennis Walker, was a nightmare. He is a disorganized bumbler, but worse, a liar and a thief.

In September of 2019, we met with Dennis Walker a distributor for In-Line fiberglass windows. In October of 2019, after lots of disorganized back and forth we entered into a contract for windows for our new home. We paid an initial deposit of $20,000 directly to the manufacturer In-Line Fiberglass Windows, in order for production of the windows to begin. In December, we were told the windows were ready, and we paid the remaining 50% directly to Dennis Walker. Given problems with the build, we could not take delivery immediately, but without any argument we paid Dennis in full as that had been our agreement.

In February and March with the house back on track, we repeatedly asked for the windows to be delivered. Dennis gave us a million excuses, always claiming that the deliver guy had really let him down, that the windows were on the truck, that the truck was stuck in traffic, etc. etc. After five weeks of this crap, we called In-Line directly and were told that Dennis had not paid in full for the windows. In order to get our windows, we had to pay an additional $12,400 to In-Line directly. Given that our house was sitting open to the elements we had no choice but to pay again.

Since this time, I have been fighting with Dennis Walker to get my money back. Months of back and forth, a million more excuses, and almost a year on, he still owes me $6,500.

DO YOURSELF A FAVOUR. Find someone else – anyone else – to provide your windows.

Dennis was amazing to work with from consult to installation.

He’s years of experience was appreciated by the new homeowner as far as choosing the right products for my home and respecting my budget.

I look forward to having more services provided by Vue Windows in the future!

Would definitely recommend Dennis Walker’s services. Initially had windows installed through NuView renovations nearly 20 years ago and true to their word, the warranty was upheld when I experienced problems with them earlier this year! Service is prompt, professional and exceptional.

Les fenêtres et la porte patio ont étées installées avec soin. Le service est sympathique!

Provided excellent advice and guidance in designing sun room and was very professional in the build quality of the sun room constructed. Dennis Walker and his company, Vue Windows, has a very high level of knowledge about construction, window, and door products available and their installation; he was very aware of design features and how to install them, or modify them, to complement our sun room style; he has master craftsman skills and is well qualified to undertake construction projects, such as those required in building a sun room or addition.

Would highly recommend Dennis Walker and his company, Vue Windows, to others considering the construction of a sun room or addition, as well as, the installation of windows and doors. He installed an architecturally different and challenging front door and he is going to be installing additional windows and a garage side-door to completment this door. He will be contracted to build a new kitchen and rebuild a master bathroom in the near future.