This Fonthill area plumber is rated 4.2 from 10 reviews with a TrustScore of 3.1. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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I had a short conversation with very nice individual about my situation. Which was I have a clogged drain and a lot of sewage in my basement. I explained to her that there were a lot of very high priced contractors out there and she explained to me that, before they do any work they would give me a price to do the work, that being said, she said that they couldn't make it out for a couple of days. So I trusted her with my situation.... keeping in mind that my basement had sewage in it. So two days later and sleeping at my daughter's because we couldn't use the plumbing in the house, they arrive and within minutes and not doing anything they informed me that it was going to cost $700.00...this was more expensive than anyone else. When I was clearly disappointed, the gentlemans answer to me was... I'm just trying to help, but we could leave if you want.... again keeping in mind that there is still sewage in my basement. So I got them to do because basically my hands were tied and I felt I had no choice. So long and short of it, I waited two days with sewage all over my basement and paid the highest price....NOT SATISFIED!!!
Our water service line ruptured, and my coworker recommended Wellbrook Plumbing to me. From start to finish very pleasant to work with, and we were at complete ease throughout the job.
Water line/shutoff was relocated in the basement for our convenience. Much appreciated!
Would absolutely recommend Wellbrook Plumbing!
Thank you, Isaac!
I call Wellbrook plumbing to do a complete plumbing install at my cottage with jet pumps etc. When starting the job they where on time, very professional and did a clean job. I Highly recommend the Wellbrook team for all your plumbing needs.
I like Wellbrook plumbing works with us on many houses providing top tiers plumbing connections for all of our needs. They always stand behind the work they do because they do the work right the first time. Also Isaac, and his team (Caleb and Taylor) are always quick to respond and work within the timelines we have. You can't ask for a better result!! The air tests on their lines can sit for a week under pressure, I'm always confident that the work is done well.
Thank you Isaac and team for a great job. It was a big job full of twists and turns in an old house. I am glad we went with a local company who is familiar with the home in the area, as a result, was able to find the best solution. Definitely not the cheapest, but you get what you paid for.
In this case, great customer service and customer care, detailed and precise work to ensure everything is to code and functioning properly.
Although the job is done, we received an email checking to make sure that everything is functioning properly and that we are still satisfied.
We would recommend the Wellbrook Plumbing team, and we will also be using them for future work.
One of the plumbers at Wellbrook installed a hot water tank in my house last year and I was very impressed with the install. All of the fitting, pipe assembly and connections were very neat. They also left my home the same way it was when they showed up which was great. I am also proud of the fact that they didn't just install a "Home Depot" tank in my house, but a high end hot water tank that should last for a long time.
Great experience working with Isaac and his team. Everyone was such a pleasure to work with, very polite, courteous and clean. Isaac made me feel very comfortable with the job and was so easy to work with. I couldn't have had a better experience, I highly recommend them!
We just moved to St Catharines and our house needed some plumbing upgrades. We went with our realtors recommendation and called Isaac at Wellbrook. Isaac came by within 2 days and provided a detailed quote for the work and started 3 days later. I used to build houses so I have an eye for quality, these guys were excellent on all counts. Finished on time, clean, professional, quality materials and helpful throughout. What more can you ask for, I wouldn't hesitate to recommend Wellbrook to my family and friends.
New home and left leaking sewage in our basement, they refused to fix it. Issac has a hard time w/ listening. His communication is awful. We had 22 contractors at our new home and they are the worst. Had to hire another plumber to fix the loose, leaking pipes.
Also threatened to sue us, still waiting on their lawyers, report that we made threats at them, despite being yelled at for 5 minutes and having to calm HIM down.
Response:
Isaac? Does multiple mean what you think it means? We asked you to fix this problem before the initial review you Refused! We post a review you did not like that. You continue to refuse to fix your work. So does multiple mean one? You only offered to fix it after we went to the Better Business Bureau and told you we were getting a better Plumber? If you have an issue With me please feel free to call me you still have my number.
Hi Dave,
As we have made multiple attempts to resolve this situation, even when the personal safety of our technicians became a concern, we still recognized your frustrations. We further understand that not all of the details of this project were disclosed in your review(s). Wellbrook Plumbing stands firmly with honesty and integrity serving each and every customer.
Respectfully,
Wellbrook Plumbing
Wellbrook Plumbing Inc. has a TrustScore™ of 3.1. The average TrustScore™ for other businesses providing similar services in Fonthill and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 10 |
Approved | 0 | 10 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Fonthill area plumber is rated 4.2 from 10 reviews with a TrustScore of 3.1. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Isaac Goertz |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Wellbrook Plumbing Inc. to request licensing info. |
Insurance information | Contact Wellbrook Plumbing Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.