Williams Kool Heat

Great customer service. Fast and efficient. Needed emergency call for senior living alone and they were able to get central air running for him in extreme heat wave. The technician explained everything he did and what needed to be done. Very thankful for their quick response in these difficult times.

3:30 am, on 2019's coldest night, our boiler's circulating pump failed ...which meant our furnace was no longer providing heat to our home.

I called Willlam's Kool Heat immediately, left a message, only hoping that the message would be heard later and we would be serviced first in the morning.

Ten minutes later, Dave returned my call. I described what had happened....peace of mind...Dave had the necessary parts on his truck.

Three hours later...because I assured Dave it was not necessary to come at 3:30am...Dave was at our door, new quiet circulating pump in hand. One hour later our heat is back on.

This is only one example of how Dave has come to our furnace's rescue...every time providing excellent, knowledgeable service.

Come the Spring, Williams Kool Heat will be installing air conditioning in our home. We are confident that the installation will be backed with excellent servicing if necessary.

Pauline and Ron

Called 8:00 pm Jan14, 2019 furnace stopped working. Dave came out immediately removed defective part and brought new part next morning. Dave informed me the part was covered for ten years because the furnace was registered when purchased. Dave installed the part and furnace continues to work like a charm. Dave was competent, pleasant and experienced. As a customer your experience will always be positive with those credentials. Thanks Dave!

Dave, thank you again for coming out on the hottest Canada day weekend on short notice.

We can't thank you enough for your quick response and repair.

I highly recommend Dave William's company for your HVAC needs. We can already feel the house cooling down.