Owner Operator has Over 36 Years experience in Hvac Trade. Specializing in trouble shooting problems with Boilers, Furnace, A/C Large enough to serve but still small enough to care, you are not just a # at Williams Kool Heat We pride ourselves on Service at fair prices. No Sales people. Deal directly with the owner.
Williams Kool Heat began operations in 2011 and has received 9 reviews for an overall customer rating of 5. The average rating for businesses providing similar services in the Welland area is 4.8. Write a review
5.0
4.9
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4.9
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5.0
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4.8
David, Owner came sithin a few hours during heat wave, July 10, 2020. Proffesional, efficient totally knowledgeable about his profession. Result, we are enjoying cool air.
Thank You.
5
Dave Williams has provided us with furnace and air conditioning services over the past eight years. This service has been excellent and driven by a very positive work ethic and trustworthy behaviour by he and his staff. We have been provided with same day service when emergency situations have arisen and feel that we would never be left with unresolved problems over long periods of time. We are pleased to recommend this company to anyone needing there services.
Thanks John great having you as a customer Stay Kool
5
Our Lennox AC unit died last weekend on Saturday. We called a different local Niagara shop and they sent a tech on Sunday. As soon as that tech walked up to the unit he said, its old so you should not waste your time and just replace it. After telling him I was willing to spend some money to fix it he proceeded. He quoted me $450 in parts plus his $150 service call ($500+). He tried a few parts and said he could not get the unit to work and would send the sales guy over. The sales guy showed up a few hours later quoting $13,000 - $21,000 for a new furnace and AC unit!!
Based on a recommendation from a friend, we then had Dave from Williams Kool Heat come by for a quote. What a difference!! He truly understands customer service! His quote for was less than half of the other guy and he was still providing high end equipment! While he was here, he also said I can fix your old one if you prefer. $280 dollars later, my old unit was running like new again and Williams Kool Heat will definitely get my business in a few years when my old unit finally bites the dust.
I don’t normally put up reviews but wow, what a difference between two companies. One has clearly trained their techs not to repair anything and just push for the sale, but Williams Kool Heat understands customer service, and I HIGHLY RECOMMEND THEM if you need any HVAC work and live in teh Niagara Region.
5
Great customer service. Fast and efficient. Needed emergency call for senior living alone and they were able to get central air running for him in extreme heat wave. The technician explained everything he did and what needed to be done. Very thankful for their quick response in these difficult times.
Thanks Cheryl so glad we could help Tell your father to stay Kool
Williams Kool Heat has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Welland and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 4 | 9 |
| Approved | 4 | 9 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 5/5 | 5/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Available upon request |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2011 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Gas Lines, Heating & Air Conditioning, Water Heating,
Fireplaces, Floor Heating
Owner Operator has Over 36 Years experience in Hvac Trade. Specializing in trouble shooting problems with Boilers, Furnace, A/C Large enough to serve but still small enough to care, you are not just a # at Williams Kool Heat We pride ourselves on Service at fair prices. No Sales people. Deal directly with the owner.
| Main contact(s) | Dave Williams |
| Alternate Phone Numbers | 905-734-3015 |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | Yes |
| Year established | 2011 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Licensing information available upon request |
| Insurance information | Contact Williams Kool Heat to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
