Are you looking for stellar quality Edmonton windows that give your home a unique touch? Then you should definitely get in touch with Windows Mart as they are the best designers and suppliers of top end Edmonton doors and windows in Canada. With their products, you can certainly add the elegance that you were looking for in your property’s rooms.
Window Mart began operations in 2010 and has received 19 reviews for an overall customer rating of 4.8. The average rating for businesses providing similar services in the Edmonton area is 3.9. Write a review
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1
I had taken a quote and paid advance in mid Sept 2018 to have a cracked window replaced and installed. 2 people on 2 different occasions came from windowmart to take measurements for the new window. I was told the window was custom made and so would take upto 12 weeks to have it delivered. Since I didn’t hear anything by Dec 2018, I called back in Dec to find out that they had screwed up and hadn’t booked me in. So then they book me in Jan 2019. When the men come to remove my cracked window, they remove it and as they try to install the new window, they figure out that the window they have does not fit. They tell me that whoever measured the window didn’t take the correct measurements. They put my cracked window back in, and in the process completely break my cracked window from 1 end to the other. They told me that I would get a call from their office in Edmonton. I call the Edmonton office and leave a complaint. One day later and still no response or call from Edmonton office. Disgusted I call the office to talk to the manager Slava Kravchenko – who does not have regular work hours, so is not in the office and is too busy to attend the calls of customers who have already paid to have a window replaced 5 months ago. The lady who took my call Vanessa couldn’t give me clear information as to when somebody would come to measure my window again (if that) or by when I would have the correct window installed, or whether I would get my money back or even a discount (for the inconvenience of having 2 babies in the house in Edmonton’s winter with a now completely cracked window, when I had paid and ordered 5 months ago). Now we can’t even sit beside the window as it is too cold, even with temporary bandaid fixes and window blinds. Every department sucks in this company, with people just passing the bucket around. I cant post this review without selecting the stars (hence 1 star), if I had my way I would not give any stars to windowmart.
5
My Husband and I were looking to get new windows in our home. We decided to use Window Mart company. Ivan was very great to deal with. He did explained about installation process and did show samples of what we will be getting. Installers were fantastic, cleaned up after installation was done. We certainly will recommend Window Mart to anyone who is looking for windows & doors.
Good day,
Thank you very much for your feedback! We are so glad we could make this an easy and enjoyable experience for you. Thank you for your business, and your kinds words.
Have a great day, and Happy Holidays!
Best Regards,
Window Mart
5
I was very pleased with how easy Daria from Window Mart made the windows replacement process. She was very informative and friendly. Installers came on time. They were professional and cleaned up after themselves. Great job well done!!!
I am confident to recommend Window Mart to friends and relatives.
5
Great service from start to finish!!!
We were looking to replace all our windows & doors in our 25 years old house. After research of 4 companies Lux windows, Ecoline, Home Depot and Window Mart we decided to chose Window Mart. Our sales consultant Ivan came over to our house on time. He explained several options in terms of style, colors and different type of installations. Also he gave us options of financing witch was not big factor for us to make a decision use Window Mart but because of the way he explained the whole process up to showing us how are they made. In terms price they were not the cheapest but considering windows are one time purchase we decided to get quality product. Installation crew was great to deal with. They did a great job and cleaned up after they finished installation. They took away disposal.
We would definitely recommend Window Mart to our family and friends also who is looking for great product and customer service.
100% satisfied !!!
Window Mart has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 19 | 23 |
| Approved | 15 | 19 |
| Unverified | 4 | 4 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.7/5 | 4.8/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Services listed by Window Mart may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2010 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Are you looking for stellar quality Edmonton windows that give your home a unique touch? Then you should definitely get in touch with Windows Doors Mart as they are the best designers and suppliers of top end Edmonton doors and windows in Canada. With their products, you can certainly add the elegan
Are you looking for stellar quality Edmonton windows that give your home a unique touch? Then you should definitely get in touch with Windows Mart as they are the best designers and suppliers of top end Edmonton doors and windows in Canada. With their products, you can certainly add the elegance that you were looking for in your property’s rooms.
| Main contact(s) | Slava Bern |
| Alternate Phone Numbers | 780-988-0350 |
| DBA, formally or associated with | Windows Doors Mart |
| Listed with TrustedPros since: | 2016 |
| Residential work | Yes |
| Commercial work | No |
| Warranty | 25 years warranty on the windows 15 years warranty on the doors 15 years warranty on labour |
| Accepts credit cards | Yes |
| Year established | 2010 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Services listed by Window Mart may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Insurance information | Contact Window Mart to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Window Mart has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum
