XL Renovation is an experienced, professional contractor who takes pride in giving our customers that personal touch. With years of experience and knowledge behind us, we provide an exceptional attention to detail, As well we have the ability to provide full services without you having to look elsewhere. We will treat your home or business as i read more...
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After getting 4 other quotes from well-reviewed Homestar companies, I decided to hire Gerald from XL Renovations because he had the best package in terms of experience, breadth of knowledge and cost. The work included demolition of existing basement bathroom, build/install new bathroom with expanded footprint and new tile flooring/paint of adjoining bedroom. Gerald and his assistant Mike did all of the work themselves and it was completed within the initial quote and expected timeframe (allowing for unexpected issues like old linoleum/tar under the carpet - surprise!). Gerald and Mike were punctual and tidy, and Gerald kept me updated on daily progress. Gerald was easy to communicate with during the renovation -- responsive whether it was phone, email or text. Regrettably, I do not recommend XL Renovations to prospective clients. Immediately after we thought the project was finished, we discovered that the water in the shower pan does not drain (the water begins to pool in the pan within seconds) and the shower head's hot & cold water are switched. We contacted Gerald via email, phone & text to resolve these two issues, but have not heard from him in over a month. We sent a final email to him last week, giving him one week to respond. He did not respond within the timeframe, so we conclude he has decided to walk away from the project unfinished. It is disappointing because Gerald was good to work with throughout the project. He indicated he enjoyed working with me, so I am unsure what happened.
XL Renovations has a TrustScore™ of 1.3. The average TrustScore™ for other businesses providing similar services in Aurora and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 2 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 1 |
Overall Rating | 2.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
XL Renovation is an experienced, professional contractor who takes pride in giving our customers that personal touch. With years of experience and knowledge behind us, we provide an exceptional attention to detail, As well we have the ability to provide full services without you having to look elsewhere. We will treat your home or business as if it is our own.
Our services include but are not limited to the following:
- Kitchen / Bathroom renovations.
- Basement renovation.
- Finishing work and details.
- Decks and landscaping.
- Drywall finishing and painting.
- Handyman services.
Based out of York Region we provide services throughout the GTA.
Please check us out on Facebook.
Main contact(s) | Gerald Gauci |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | No |
Year established | 1990 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact XL Renovations to request licensing info. |
Insurance information | Contact XL Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.